Search the Community
Showing results for tags 'hs75'.
Hi All. I ordered the HS75 XB headset pretty much as it was announced and it came weeks before my Xbox Series X. I love the sound and how comfy it is and it's been mostly problem free - other then the crackling connection issues series x has with all headsets using it's wireless protocol - but a restart of the series x always fixes that for a day or two. I'm presuming that will be fixed with a Series X update. So everything has been great.. until last night. When I turned on the headset and it immediately started to make a low buzzing sound from each ear. I can't turn it off and all the controls like mute, volume and power button are completely unresponsive. Also, my xbox pad seemed frozen and wouldn't communicate with the xbox. I guess if the headset it using the same wireless protocol as the pad that makes sense as its somehow 'jamming' that connection. I plugged in my pad to the series x and then it worked. And I completely shut the xbox off, unplugging it from the wall for 30 seconds. Hoping that would also signal the headset to turn off, which it normally does. But no luck. I turned the series x and controller back on. But they will only pair wirelessly for a short time. When I try and turn off the xbox with the controller wireless - it looses the connection to the pad again and I have to connect it with the lead. Again, I guess because the HS75 XB is jamming the airwaves. the xbox and pad won't even pair. Holding down the pairing button on the controller and the series x does nothing with both lights blinking forever. So that was 10hrs ago.. and I'm just waiting for the HS75 XB battery to run down. They sit on the shelf with the power light on. Buzzing away and unresponsive. I've googled a way to hard reset it and while I can a reference to holding down the mute button for so long and then the power button to hard reset the HS70 headset. There's no mention of the HS75 XB and I tried the HS70 method and doesn't work. I have found a reference to this issue on reddit and they said once the headset ran out of battery it powered back on fine and been working great since. As a side note there are reports of using the Corsair ICUE software to update the HS75 XB firmware can brick the headset so I'm definitely staying away from that. So to end.. has this happened to anyone else? And presuming everything is ok once the battery runs out and I can switch them back on. Is there a way to hard reset the headphones so I can speed up this process if it happens again.