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Found 3 results

  1. Please ref to attachment ''Corsair Fault'' PNG file. I have been having issues with my iCue4 ecosystem as it keeps punching in and out (USB disconnect/reconnect sound goes off and I get major lag in game; keyboard/mouse/headset disconnect for a good 10 sec, as well as fans/pump/lights blinking on and off) and there seems to be a link with when iCue detects BY MISTAKE a ''Thermal Probe'' and prompts me if I want to start the Set-Up Wizard for Hydro X... Its all wrong. This can happen every 15-20min at its worst. I have the following iCue related equipment: - H115i RGB Platinum AIO w/280mm RAD w/2x ML140mm fans (connected on their own cables with the pump, however pump USB is in a Commander Pro) - 4x Pro RGB Strips Connected in a Lighting Node Pro (LED #2) - 2x RGB Fan LED Hub (1x for 1-3 Front SP120mm fans connected in NoPro LED #1 and fans 1-3 in Commander Pro; 1x for 2 Top ML140mm/1 Back ML120mm fans connected in Commander Pro LED #1 and fans 4-6 - 1x Commander Pro with connections already explained - 1x Lighting Node Pro with connections already explained - STRAFE RGB MK.2 Keyboard where Headset and Mouse connect with Virtuoso SE Dongle in Keyboard USB slot - IRONCLAW RGB WIRELESS Gaming Mouse - VIRTUOSO RGB WIRELESS SE High-Fidelity Headset I have tried numerous updates, and restarts but I need help from you guys. WHAT I WANT: For iCue to stop dropping in and out, so I can have a smooth gaming experience without losing games dues to my PC (always blame the parts, never the player HAHA!) Thanks in advance
  2. Hi all, New to the forum. I'm currently trying to sort an issue out regarding my AIO cooler. Model: H100i pro RGB Issue: Melted SATA cable I've recently contacted customer service about the RMA policy, in regards the above mentioned AIO cooler, but unfortunately I was told that nothing can be done to help me with the warranty. Long story short, in August last year I was facing major issues where my computer was constantly rebooting in a loop due to high temperatures, turned out it was the old cooler. Once that I was unsure about the reason behind those constant reboots until I decided to take the computer to be seen by a professional tech. The tech installed a new AIO cooler ( H100i pro RGB ) but it didn't last too long. Less than 100 hours of usage later the cooler stopped working and the computer almost set on fire after the case get completely covered in smoke. Turns out that he used a very poor quality molex to SATA cable, as per highlighted by Corsair expert. The shop where the AIO was installed is also refusing to replace/refund the item because I only found out about the melted after stripping off the computer. I just wanted to know if there is any possible that I can try to do to save the cooler, please. Thanks, - pr0xyc -
  3. Hello all, I have experienced random issues with some keys not functioning at start-up since purchase (2.5 years ago). This would be solved by unplugging etc. However upon start-up today, the board lights-up, however no key is responsive outwith the volume rocker functioning. I have attempted all the Windows based fixes, drivers, device manager. Amended USB port etc to no avail. I have also attempted on a separate vanilla PC and it doesn't function attached to this either. Has the keyboard succumbed to the death that was foretold by the randomly unresponsive keys from purchase? If so what are my options? I feel as though I have shot myself in the foot my persevering through the issues and not RMA when it was first evidenced. Thanks in advance.
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