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Found 2 results

  1. Hi everybody, we’ve seen the reports of dead LED issues regarding some DOMINATOR PLATINUM RGB kits and greatly appreciate your patience as we looked into the matter. At this time, it seems only a small number of DOMINATOR PLATINUM RGB modules have been affected and we recommend that users experiencing this issue contact our technical support team for a replacement kit. Our support portal can be found at https://help.corsair.com where you can create an account and submit a ticket for your DOMINATOR PLATINUM RGB kit.
  2. The RGB in my radiator fans turned off the moment I opened up iCUE, I was able to get the 3 front fans, the 1 back fan, and the 2 bottom fans running through the software, but the 2 on the H100i Platinum have since been off. Uninstalling the program didn't return the lighting back to the default that it started with, and the H100i Fans didn't come back either. I've installed/reinstalled profiles to change the lights and nothing has brought them back to me. I wouldn't be so annoyed if uninstalling iCUE entirely set the fans back to default, but it just leaves them where they were at when it was last on the PC. Any help in how to fix this will be greatly appreciated!
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