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Found 4 results

  1. Hi all, I'vee been having high CPU usage with iCUE throughout quite a few versions now which actually affects me to the point that i need to quit the app and just go with hardware settings. The corsair.service process uses constantly around 7.5% cpu until i quite the software, it then returns to around 1% thereafter. After researching this, I don't have any RGB ram to disable in iCUE which some people have reported is the issue. Software version is 3.28.75 Firmware: Corsair mouse is v3.08 COmmander pro v0.9.212 Obsidian 1000d is v0.9.212 3x lighting node pro's are at : v0.10.4 I've tried a clean install of iCue, removing all widgets from the monitoring dashboard, disabled plugins and SDK, show only connected devices, everything. I even forced the latest firmware update across all devices just in case something was corrupted. Also, despite the CPU usage being 7.4%, bear in mind this is a 24 core CPU, it actually causes things to hang slightly like windows explorer when browsing directories and really affects the performance of After Effects which almost seems like it is taking up the hard drive, which again is an NVMe by the way! I have read elsewhere that it could be something to do with the threadripper CPU. I've attached system info and logs. System specs are: CASE: Corsair Obsidian 1000D COOLANT 01 : EK-CryoFuel Solid Cloud White COOLANT 02: EK-CryoFuel Solid Electric Purple Corsair iCue Intelligent RGB x9 LL120 Fans Corsair iCue Intelligent RGB x3 LL140 FansCorsair iCue 4x internal RGB stripsCorsair iCue 3x modified RGB strips (behind monitor) CPU: AMD Threadripper 2970WX @ 3.9GHz 24-Core Drives: M2 SSD: 500GB Samsung 970 EVO Plus M.2 PCIe NVMe SSD 1TB WD Blue 2.5" SSD2TB physical Raid0 Array MEMORY: 64GB HyperX Fury(4x16GB) DDR4/3200mhz Dual Channel MOBO: Asrock X399 Taichi GPU: 3 x RGB EK Block Watercooled MSI GeForce RTX 2080 Ti 11GB PSU: Corsair AX1200i 1200W 80+ Platinum Misc Corsair Harpoon RGB Gaming Mouse 3DConnexion 3D Spacemouse Logitech Craft Keyboard KRK Rokit 6 Monitor speakers 43" Samsung 120hz Curved monitor Nuraphone 106 headphones Herman Miller Aeron Chair Please help :) iCUE_logs.zip
  2. Hi! I have noticed that iCUE service for MSI motherboards support has a high CPU and Power usage. Is that something new coming to iCUE? I don't see any MSI motherboard in iCUE except for the sensors support. Is this load normal? My Mb is MSI B450 Gaming Pro Carbon AC (MS-7B85). iCUE 4.9.350 Thanks.
  3. I recently started using iCUE with my LL fans but have run into a few problems with performance on my PC. When I'm using Discord with iCUE running in the background, both my voice and my friend's voices stutter, with game audio also stuttering when discord is open. I had a look round on here and found that some users had some similar issues and it was due to memory leaks. The only way to fix the issue on my end is to quit iCUE, and stop the Corsair.Service process, but this of course means that my amazing RGB setup that I've got going that 100% helps me become the best gamer around stops, and I'm left with the default rainbow. Due to me stopping the Corsair.Service it also slows my radiator fans, and switches off my exhaust fans, making the CPU temp rise pretty dramatically.
  4. Hey All, Came across this strange behavior today and was wondering if anyone else had experienced it. First though my setup Commander Pro, H100i V2, 6x LL 120mm 2x ML Red LED 6 LL 120's are controlled via the Commander Pro. The 2 ML reds plug into the slitter on the H100i V2 and that is connected to the header on the Mobo that is set to full power. The Issue I was encoding video using handbrake, and due to this my CPU was maxed out hovering between 95%-100% as per task manager and the dashboard in iCUE. Due to the high CPU usage, my profile set my fans to all run on max. The encode took about 2 hours and once it finished handbrake shutdown. Task manager updated and reported the correct CPU usage, however iCUE continued to read the load as 95% and the temps as high. This meant the fans still were spinning on max. The only way to stop this was restarting the Corsair Service. Closing and reopening iCUE didn't make a difference, the temps/load still reported as high. To continue testing I rebooted, checked the iCUE was reporting the correct Temps and load and than ran another super heavy handbrake encode, however this time of a very short clip. The encode took about 15 minutes, this time however iCUE reported the temps and load correctly after the encode finished. Forone final test I rebooted and set up another heavy encode on a full length movie. After it finished iCUE once again got stuck on the high temps and CPU load after handbrake finished and closed. It looks like the amount of time the readings are high has something to do with this issue. Any other opinions, input or experience with this type of behavior is appreciated. Thanks, Telling
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