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Found 20 results

  1. I get headaches from peripheral lights for whatever reason (especially blinking ones), and I tried calling Corsair but they don't really know, so I thought it would be best to ask people who actually own the computers. I'm interesting in either the Corsair One Gaming PCs or the Corsair One Workstation PCs (either one fits what I need and is within my budget). It does not seem like the Corsair One has any lights in the front (other than the 2 strips that can be turned off). I did notice in a video review of the Corsair One Gaming PC that it had red/orange lights coming from the rear ethernet and USB ports. So, I wondered two things: 1. Do the new models also have that? And what about the Workstation version, I know it has a different motherboard so (for anyone who owns one) does it have any lights coming out the back? 2. Any other lights on either model, like internal lights shining through vents or drive activity lights? I know it sounds pretty unimportant to most people, but it is a very frustrating issue for me so any help is greatly appreciated! (I know I can use electrical tape to cover any lights, but I'd rather not have to if possible, thanks!)
  2. I am in dire need of a BIOS downgrade for my 2017 Corsair One™ Pro (CS-9000011-NA). I'm looking for an early version of the BIOS, one that will allow me to manually set the PEG0 - Max Link Speed back to Gen1. I think I was running either version 4.QF or 4.QQ, and that was the last time my system was running consistently well. I understand there have been major security updates in the meantime, but what's the point of security if my $2300 USD computer is not working in the first place? Here's what happened: A week ago, I (finally) decided to do a BIOS update. I have been running the original factory BIOS version since originally receiving it back in 2017. First BIOS update I tried was version E7A66IZ1.4C1 (aka "the Spectre/Meltdown BIOS Update"), and then a few frustrating days later I installed and flashed the current version, 4C3. For the record, I followed all instructions as provided on your forum sticky, and reset the CMOS after each successful update. (Understand that I've been building and fixing PCs since the '486 days, so this isn't my first rodeo. :biggrin: ) Ever since applying the last two BIOS versions, where you invisibly locked the graphic card at Gen2, I've been unable to successfully boot my Pro into Windows without it locking up 4 times out of 5. (At this rate, I fear that I will have to replace the power button.) I'm at my wit's end by this point, since there seems to be no combination of BIOS setting or Windows re-install that will bring me back to stability. If anything, I'd like to just take my system back to its original configuration and pretend none of this ever happened. Note: My Pro is running a clean install off a Windows 10 202H ISO straight from microsoft.com. I've been through a myriad of BIOS settings, starting with the default optimized settings, and I'm still unable to attain the stability I had before the BIOS update. Cold starting the computer will usually result in a lock-up before the OS is even booted, sometimes a spontaneous restart happens where the Pro powers off and then back on, and even if the Windows login screen does appear, it will usually lock up before I can finish punching in my 4 digit PIN number. I recognize this behavior from a few years ago, before I found the Max Link Speed setting in my BIOS and switched it to Gen1. System ran fine afterwards, booted into Windows every time I switched it on. I know I'm late to the game on getting the PCI-e ribbon replaced (>1 year past warranty), and I'm sure there's a cost to video performance by throttling down to Gen1, but I NEED a working computer now, not an aluminum $2300 desktop conversation piece and angry clients wondering why I'm not meeting their deadline. Thanks.
  3. Two questions... Why does the motherboard website say this: - Quad Channel DDR4 Memory Technology - 4 x DDR4 SO-DIMM Slots - Supports DDR4 4000+(OC)* / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3200(OC) / 2933(OC) / 2800(OC) / 2666 / 2400 / 2133 non-ECC, un-buffered memory - Max. capacity of system memory: 128GB** - Supports Intel® Extreme Memory Profile (XMP) 2.0 *The maximum memory frequency supported may vary by processor type. **Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows® 32-bit OS. For Windows® 64-bit OS with 64-bit CPU, there is no such limitation. https://www.asrock.com/mb/Intel/X299E-ITXac/index.asp#Specification My processor states that 128GB is possible via the Intel site... https://ark.intel.com/content/www/us/en/ark/products/189127/intel-core-i9-9920x-x-series-processor-19-25m-cache-up-to-4-50-ghz.html Long story short my question is why can't I add four 32GB DDR4 2666Mhz RAM in the available slots? I am thinking this is based from a bios manipulation on Corsair's side. When will there be a update for the owners to fully utilize our system's potential.... Or why not give us the ability to use ASRock's bios directly? Thank you for the insight, Alan P.s. I am now the owner of 4 Corsair Vengeance SODIMM 32GB (1x32GB) DDR4 2666 C18 1.2V for Intel 9th & 10th Gen Systems, Black : https://www.amazon.com/gp/product/B0815H1RB8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 Should I return these?
  4. Hi. I`ve got a Corsair one Pro (Intel i7-7700K, Nvidia Geforce GTX 1080 ti) about 1 year ago, used especially for gaming. At the beginning, I watched only out of curiosity Corsair Link reports. I was very impressed by the quietness of the system during the games. As far as I remeber, at that time, GPU temperature values were in range of 50-60 degrees Celsius during gaming, and fan noise was very low. But used to it, I didn`t checked GPU temp because nothing suggested a change...no increased fan noise, no crashes, nothing at all. But few days ago, I`ve got some issues with my system (some malware or virus suspected) and I decided to reinstall Windows. Everything by the book, but didn`t expected what followed. Suddenly, immediately after I started to play the first game, the noise made by the fans was significantly increased. Of course, I suspected an overheat of GPU and indeed, from that moment I noticed that GPU range temperatures during gaming or various stress tests are between 75-85 Celsius degrees. The cooling system seems to work well, because almost instantly GPU temperature goes down from about 80 to 25-30 degrees, after I stop a GPU stress test or close a game. On idle, temp is 25-30 degrees, ambient temp about 21-23 degrees. So, all reasons to consider that OK. I decided to open case, I blew air for dust remove, even was not present, checked for any water leaks on cooling system (obvious that that wasn't a problem but I checked this too), I repasted both GPU and CPU (thermal paste on both appeared to be OK). Even so, after other 2 fresh Windows installations, because I continued to suspect some software issue, the described problem still persist. I just did a stress test with Uningine Heaven and I attached results. Peak temp for GPU was 82 deg.C So, I need help to understand...after all, 75-85 Celsius degrees under gaming on extreme graphic settings or stress tests is OK for Corsair One and all the problem is only in my mind, or is really an overheating issue? In that case, any suggestion, please? My Corsair specs: SKU CS-9000009-NA/RF CORSAIR ONE PRO Compact Gaming PC — Intel Core i7-7700K, NVIDIA GeForce GTX 1080 Ti, 16GB DDR4-2400, 480GB SSD, 2TB HDD Stress test table.pdf
  5. A few days ago, I applied for an RMA for the original Corsair One Pro (Intel i7-7700K, GTX 1080, 480GB M.2 SSD, 2TB HDD, 16GB DDR4), and since that model is out of production apparently I'll get an i140, but the only way to do it is to do an Advanced RMA?? I don't actually have the money for that kind of payment (it's almost 3,000 dollars!) and I kind of need a computer to actually make money. I'm not sure why I can't do the normal procedure, as the only difference is that the product is shipped before the defective one is received. Is there any way for me to complete this procedure without having to somehow get almost 3,000 dollars?
  6. One day I use my Corsair one as usual, but suddenly the monitor shows no signal. As I recall, before that happened, I just update windows to latest version via window updater. While I do my job, there is a pop up said that "to apply updates pc requires restart". So I restart my Corsair one. That is the problem started. Until now I try to use different cables, switch monitor, use projector but still no display. The computer is on I believe, because my keyboard responds ( just try to test with numlock and caps lock, the lamp turn on when I push that button) Anyone can help me?
  7. CORSAIR ONE Z270 BIOS 4C3 Update SOP Important Note: This guide ONLY APPLIES to CORSAIR ONE systems equipped with Z270 motherboards and 7th Gen Intel Core i7 processors. Step 1 – Prepare a USB drive with the BIOS update files Download BIOS update from CORSAIR.com (or click here for direct download) and prepare a USB flash drive by unzipping the download file and copying the contents of the unzipped folder to the root of a blank USB drive (formatted FAT32). Step 2 – Boot to BIOS w/USB drive inserted Insert prepared USB drive into your CORSAIR ONE and boot to BIOS by pressing DELETE key until the BIOS screen appears. Step 3 – Disable Secure Boot in BIOS Once in BIOS, hit F7 and go to “Settings” -> “Advanced” -> “Windows OS” -> “Secure Boot.” Ensure that “Secure Boot Mode” is set to “Disabled.” Step 4 – Boot from USB flash drive Change the Boot Priority in “Settings” -> “Boot.” Change “Boot Option #1” to the UEFI USB Key (the prepared USB drive with the BIOS update files). Hit F10 to save settings and restart, the system should now boot from the USB drive. Step 5 – Follow prompts to proceed with initial BIOS flash Note: If the current BIOS is version 4QF, the following prompt will appear: Note: The system will reboot once during this process. Step 6 – Reboot to complete initial BIOS flash and return to BIOS to begin second flash] Press DELETE key as the system boots to return to BIOS screen. Hit F7 to go to “Advanced mode.” Select “M-FLASH”, follow the prompts. Select the “E7A66IZ1.4C3” file on the USB drive. Continue following the prompts, the process may take a minute or so once it starts. Note: The system will reboot twice during this process. Step 7 – Go into BIOS again and apply default settings During second reboot of the BIOS flash, hit DELETE on your keyboard until the BIOS screen appears again. Hit F6 to apply “Optimized Default” settings (this’ll undo the “Boot Priority” and “Secure Boot” changes made previously) Hit F10 to save and exit BIOS.
  8. I recently bought a Corsair One i140 and after updating windows and installing the necessary drivers I decided to install iCUE to make use of the RGB on the casing. iCUE detects the Corsair One and the RGB effects work fine but after a few minutes or even restarting the PC I constantly hear the USB disconnect notification sound. When this sound occurs, the RGB effects go back to the default settings and the case lights sometime shut off completely. While I'm glad the rest of the PC works (for now) I can't help but be a bit frustrated as to why this would happen to a brand new (expensive) premade PC.
  9. Hi, I have been looking to get the the Corsair ONE (i140 or i160) outside the EU and NA, but have been struggling to find any suppliers for the product. Even when the original Corsair One Pro came out, I could find any suppliers for the product. I am based in Singapore, but it seems the only supplier I could find is Newegg but it had a severely inflated price tag, before shipping. Is Asia not important for Corsair? Or is the Corsair One series not meant for people in Asia? It confuses me how hard it is to obtain a Corsair One PC outside the EU and NA. Asian owners (if you own the Corsair One): How did you buy the Corsair One? Did you buy it from Amazon US and get it shipped?
  10. Has anyone else been having trouble with the Corsair one customer service? I’ve filed an advanced RMA request days ago and was told to call back in order to process the advanced RMA. I must have called back 7-10 times and every time I have been put to the side and told that the Corsair one team is not available, not in, in a meeting, etc. This is unacceptable. I have a faulty unit that isn’t working and they just throw me to the curb? Ticket number: 736762
  11. Ticket #736762 My best friend bought this as a gift for me during Black Friday of 2017 and I just opened the box and started to use this unit two weeks ago. The first two weeks went fine and dandy until my monitor started to display HDMI/DISPLAY PORT SIGNAL NOT FOUND. I was reading some threads and saw that this is a common problem for some of the batches made around that time. Is there any quick fix that has been discovered lately? Please help I’m afraid I won’t be able to receive a replacement or soemthing because it was purchased a little while ago.
  12. Hi there, I am considering buying the One Pro with 1080 Ti but I have 3 questions I would like to ask before I pull the trigger considering it is an expensive investment! 1- The no. of posts I see in the forum about the noise and rebooting/freezing issues have really worried me. Are these issues that common or is it because of the fact a good amount of people post here was as a result of the issues? 2- Following question 1, does the 1080 version have less of these noise and freezing/reboot issues? 3- I am not resident of USA and it is hard to source the machine from where I am. So I am thinking of buying it on Corsair website, ship to my friend in Missouri, then I can physically collect it when I travel there. However, I saw the price on Corsair website is excluding tax, I wonder is the tax going to be paid when I get through to the check-out stage online, or will I friend need to pay it when he signs for delivery (and how much approx. in this case)? Because I do not live in USA so dealing with any issue involving returning/replacing the machine will be such a headache and potentially costly for me (shipping), therefore I would greatly appreciate any help with this before I buy!
  13. So I just got myself a brand spanking new Corsair One Pro Ti. Mainly because it is supposed to be quiet. However it is not. Quiet that is. There's a buzzing sound as if a fan or pump is running on bad bearings or just is broken somehow. Loudest PC i have ever owned... But if that noise was gone it would be the most silent, as it is supposed to be. Also my screen is blank when I try to enter BIOS (to enable Wake on usb input), don't see any Post message or boot screen, just a blue screen as if there is no input to the monitor during post. Also my Lenovo Yoga 910 feels faster and more responsive when clicking around inside Windows, it's also fairly new but if anything it should be slower. Have seen I'm not alone with a noisy One Ti in Sweden, perhaps a bad batch? Any thoughts on this? Have registered a ticket with Corsair but disappointment is massive. Hope this is solved...
  14. Edit: It does appear Corsair is working to improve their customer support. Many of the issues regarding support have been corrected or improved since this thread was created. Thanks to Dustin, Deanna, Alan, and now Reiner at Corsair for their customer-focused efforts. Hi, Evenings and weekends are when tech support for consumer PC's is usually needed. Especially by working gamers like myself who can't troubleshoot my home system during the workday. As a new Corsair One Pro (Ti) owner, each time in the past week I've called in to Corsair for Tech Support, evenings, or weekend afternoon, I only got the Corsair answering service guy (I wouldn't even call it Tier 1 support, it's not). He would "check to see if Tech Support was available" ...and invariably, they're not. There's no, "We'll call you back when the next available Tech Support representative is available...in about...24 minutes", or whatever. Nothing. There's no point to a 24/7 answering service without the actual Tech Support behind it to help customers. Additionally, what's the point of a company forum if Tech Support reps aren't replying on it with any timeliness? Corsair, if you're not going to invest in your customers, by investing in a full time Tech Support staff for a product line sold on Amazon, Newegg, at Bestbuy and more, and if you're going to cripple the BIOS options on the Corsair One PC's so customers can't troubleshoot the broken configurations shipped to us, then you're going to get pretty bad reviews for your company and support overall. Corsair Executive, please don't read this to mean you should discontinue the Corsair One line. That is not my message at all. The message here is, do better. You have customers who are very excited by the prospect of the Corsair One product line, but your current technical support services aren't geared towards servicing consumers (or non-gaming pro-sumers) who purchase these products. Most working people/gamers who can afford your Corsair One Pro line, can't troubleshoot systems within your 7am-5pm weekday tech support window, because we're also busy working. Tech support needs weekend hours. And as an international company/service, late night hours to cover multiple time zones. And, if your Tech Support team isn't interested enough in your products to hop on the forum during weekends, or there aren't enough knowledgeable tech support staff that one guy being out sick or on vacation completely disrupts tech support, you have some hiring and training investment to do. The Corsair One line has been out for at least 6 months, with it "being in the works" prior to that. More than enough time for Corsair to have trained a viable tech support staff. I'm spending a part of my weekend checking the Corsair forums for a reply from Tech Support on 2 different issues and posting this now, instead of PC gaming with my wife like we'd planned. Yes, we have other things we can do, and we'll go do them, but shame on you Corsair for not providing adequate technical support. Because you describe your support as "world class" ...when it's currently not true. I'd rather be excited and able to tell the world how awesome our new Corsair One Pro is, and how amazing Corsair Tech Support is, but right now, I can't do that. Please prove me wrong, ASAP. If I end up returning it, this is the impression I'd be left with to share with others. Don't apologize. Do better. Be effective. Provide good products, and great technical service/customer support. Make the Corsair name worth repeating with respect and appreciation, not derision and disappointment.
  15. Hello. Want to start by saying thanks in advance for some answers! My Corsair One experience has been very good so far. Anyway, Original Corsair One Pro CS-9000007-NA owner here. 1. Is there a way to update the BIOS? Scanning via the stock Corsair One Utility/Live Update 6 app yields a "You have the current BIOS/Motherboard version. No need to update" or something similar, response. Motherboard: Z270I (MS-7A66) Current BIOS: 4.QF (dated 2/3/2017) Any way to get the current BIOS for the MSI Z270I board? If so, is it safe to go through the broad MSI Live Update app - or should one download and flash it? 2. Is it alright to update/continue updating Intel drivers like WiFi, Bluetooth, etc. to the newest versions?
  16. Long story short - My old pc died and I looked around and discovered this beauty. After a bunch of review hunting and such, I'm stoked on this unit. I'm just wanting to know: The Corsair One Pro 1080ti has a M.2 SSD and a HDD. Was just wondering if there was a spot and hookups to add 1 more SSD? I have a 480GB Corsair Force SSD that I would like to transfer to this beast (My old PC game drive) Sorry if this is a dumb question and it's obviously noted somewhere... Thanks for your time!
  17. I've run a number of benchmarks and other tests, so this is just a sampling of my earlier tests to make a point. Windows Performance settings matter a lot. Updating the video driver matters a lot. Some folks may see this as common sense, but many don't really understand the performance benefits...so here's a concrete example where you can see the bump in performance benchmarks with each step. There are real-world framerate/performance benefits during gameplay too, and they can be noticeable. There are plenty more performance tweaks you can make. I didn't even overclock here and bumped my Time Spy score by 216 points. This was part of my testing to establish a performance baseline before overclocking. Remember to look at the difference in the GPU/CPU details, not just the aggregate score. These tweaks didn't impact CPU or GPU heat/temps the way overclocking does. Using the FREE 3D Mark TimeSpy Benchmark "Basic Edition": Corsair One Pro out of the box (CS-9000009-NA) Intel i7-7700K @ 4.2Ghz Nvidia 1080Ti. Score: 8497 Corsair One Pro: Score 8684 (IMG below) Windows 10 Power Configuration set to High Performance Corsair One Pro: Score 8675 (IMG Below) Win 10 Power Configuration Set to High Performance Nvidia GPU driver package update to 387.92 (.drv ver 388.13) Corsair One Pro: Score 8713 (IMG Below) Win 10 Power Configuration Set to High Performance Nvidia GPU driver package update to 387.92 (.drv ver 388.13) G-Sync enabled (3440 x 1440 @ 120Hz without refresh rate limiter)
  18. Hi all, I'm from Singapore, I have purchased 2x Corsair One Pro from AMAZON couple of months back. Let's share what I have personally experienced so far in less than 3 months. :(::(::(: Proof of Purchase for both Corsair One Pro. https://imgur.com/a/WhxRL (1) Corsair One Pro 1080Ti CORSAIR ONE PRO Compact Gaming PC, Liquid-Cooled Intel i7-7700K, Liquid-Cooled GTX 1080 Ti, 480GB M.2, 2TB HDD, 16GB DDR4 (2) Corsair One 1080 CORSAIR ONE PRO Compact Gaming PC, Liquid-Cooled Intel Core i7-7700K, Liquid-Cooled GTX 1080, 480GB SSD, 2TB HDD, 16GB DDR4 (1) With the 1080Ti, the fan was super noisy when it arrives and the computer freezes & turn off itself every time I play a game. I try to reinstall the window but this problem persist. I haven't spend much time with this rig as I'm so busy in real life, I'd presume with a price tag like this, I shouldn't have so much of this trouble. I work from 9am-9pm only to spend few hours for gaming each night. I have sent 1080Ti back to Corsair and see what happen this week, hopefully they can fix it. The support and very supportive throughout the journey. Proof of sending 1080Ti back to Taiwan, yesterday, their repair shop. https://imgur.com/a/bED3Q Proof of noise fan on the 1080Ti recorded back in August, when I got the Titan version. I was so disappointed. [ame]https://vimeo.com/234135379[/ame] Unable to turn on the Ti after reseting PC due to unexpected freezes. https://imgur.com/a/6iNcq (2) With the 1080, the fan is so quiet it's perfect as advertised, but it has a common issue, It freezes every time I play a game, as if it is a blue screen. Fail to mention: every video I play online, like you tube. The fps is always buggy, every time I try to watch video, there are many glitches with the graphics. I'm disappointed because Razer gears and laptop / desktop doesn't do this to me before. This is the Diagnostic Log for my 1080 ver. I will send a ticket to Corsair once the 1080Ti is fixed. but this is just very terrible. It is okay for daily work and office work, but when it comes to games it blue screen out. Please can anyone check the log what is going on? https://imgur.com/a/6MFp4 https://imgur.com/a/Khqi6 https://imgur.com/a/Tualp Are there anyone that is experiencing the same problem? & does anyone know what is causing the problem?? Any PC expert can help me out here? Much appreciated any posts and response to this. P.S. One thing I must say though, the support is helpful, for the TI version, they are willing to send a package label for me to send the item back for check up, hope everything is well. My other PC I still need it for work, hence I will send back to Corsair for check up after the 1080Ti is back home.
  19. Hi, I received my new Corsair ONE Pro (still unopened), and was prepping the return unit to ship back. I uninstalled my programs, backed up my data, and started a secure Windows Restore. When it reached about 5%, the screen went blank. I had the system set to wake the monitor on mouse and keyboard activity, but it isn't working. Also, during a Restore...it shouldn't have put the display into low power/sleep mode. The system itself is still on, fan running...etc. I can only assume it's continuing to perform the secure Windows Restore, but as it's a slow process (Full Restore with data wipe) I have no way of knowing when it will complete. It's likely to take half a day at the pace I saw getting from 1 to 5%. As this is the system intended to be shipped back as part of an RMA, please advise. I'm reticent to just turn it off in the middle of a Restore, though it should be able to be Restored with a Windows Restore flash drive. Please see photo to show I was in fact performing a normal Restore.
  20. Hello, I just received my Corsair One Pro. I installed a few games (SC2, Rocket League) and it seems they run much laggy-er than I was expecting, the fan also speeds up super high right when I start the games. The games even crash the system when there's a lot going on on-screen. I downloaded MSI afterburner and it shows the GPU running around 95 - 97 degrees C after just a minute or two. This is my first gaming PC so I'm not really sure what I should be expecting but from the reviews it looks like this isn't normal, it should be able to play these games on max graphics (currently running on Low-Medium). Anyone else experiencing this? I'm definitely very disappointed in the product so far. I was expecting to get at least 4 years out of a $2200 machine and it's only been one week :/
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