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Found 6 results

  1. I use the iCUE software with your Commander Pro and H100i v2. Windows 11. Bugs/problems in version 4.18.209: - If getting windows blue screen all profiles are lost and I have to use a lot of time setting everything up again. THIS MUST BE FIXED!!!! This error makes the my whole setup useless. What's the point using a lot of time making my computer silent and then all is gone??!?!?!?!!?!? This have happened to me two times now. - Often I have to restart the iCUE service because it stops responding to sensor changes. THIS MUST BE FIXED!!!!!! - Why can I only choose presets "quiet" and "extreme" for my H100 pump?. Either the pump is running at full speed all the time, or it wont run at full speed when needed!!!! Why cant I create my own profile for the pumps as well? - When setting up dashboard, If I change the window width all groups are placed below each other. If I place them beside each other is because I wont them to stay that way!!!!!!! - Is it possible for you to detect max fan rpm? If so, why not use % when setting up new fan profiles? Its annoying that I must know max rpm when setting up profiles.
  2. Gone round and round with support on this issue before, on multiple computers, clean installs, the whole cornucopia of troubleshooting. Please, just add a "Save" button. Please. Since you guys can't figure out how to make the application properly save anytime a change is made, just give me a manual save button so I don't have to choose between constantly exporting/reimporting, or losing work anytime the application dies/crashes, or my computer reboots or crashes. We're not talking "I just did a thing 5 seconds ago and then I crash" - we're talking "My computers and iCUE have been running for days, and now anything new I do will be lost no matter what, 100% of the time, because iCUE's internal process that saves changes has long since gone to sleep never to awaken again until freshly launched"
  3. bien le bonjours, j'ai un problème avec mes ventilateurs Corsair. j'ai trois SP RGB PRO venu de mon 4000x rgb et un LL120. Ils sont tous connecté à un commander pro qui après quelque minutes n'est plus reconnue par icue et disparait. A partir de ce moment la les ventilateur font N'IMPORTE QUOI les couleurs sont aléatoire et tellement rapide que ca vire au blanc a des moments. J'ai vraiment besoin d'aide car ca devient énervant je ne sais plus quoi faire . Merci d'anvance
  4. I like the dashboard as a central place to monitor my system. However, there are a few things which would make it a lot better if they could be improved. Duplicate/redundant sensors for ASUS motherboards ASUS Prime X570-Pro is showing duplicates for many fans/temps. Would be great if the detection could be improved or at least give the option to permanently remove/rename sensors. Processor core temperatures for AMD CPU's Ryzen 7 3700X just shows package temp. Would be nice if we could get the processor/core temperatures to show up here. Empty DRAM panel bug There is a "ghost" DRAM panel with no title and just has my DRAM timing information. This comes and goes and I'm not sure why. iCue SPACE position Would be cool if there was the ability to move this to another monitor or perhaps choose left/right of the screen. Thanks!
  5. Hi all, I have recently bought the Corsair Scimitar PRO RGB, and received it yesterday. I am very happy with the high quality of the mouse, and I love the CUE software experience, however I am facing very bad problems that will cause me to abandon this product and return it to the store for a refund if a solution cannot be found. I wanted to touch-base with the experts here beforehand of course. I will be grateful for any help or clue. On arrival I read through the CUE and set up my profiles. I have removed all existing profiles (software and hardware) to begin with a clean slate, and created only 2 hardware profiles: Default (HW), and Guild Wars 2 (HW). These were successfully saved to the mouse memory. Each profile, amongst other things, has a different color "breathing" lighting effect, thus telling me which is active. I proceeded to graciously closed CUE (clicked Quit on the popup menu). All was good, all was working, and I was very happy with my Corsair purchase! And then the bugs began. The issues I get are: Can't switch profiles Right off the bat I've noticed that without CUE running the profile-switch button does not function. I've noticed the "breathing" effect of the lighting gets reset, but remains on the same profile: Default (HW). If CUE is running, then the button functions correctly. This means I can't switch profiles if I turn CUE off (which I'd like to). Why is this? Error on opening CUE When opening CUE a day later (proper shutdown and start up of laptop), I am greeted with this beauty: Clicking either Save or Cancel has no effect. The dialog goes away, but the rest of CUE (here following) remains the same for either option. Corrupt profiles in CUE Going to the profiles page, I see this: Can't modify anything with CUE Trying to modify anything, either by clearing the mouse memory and redoing the profiles or simply deleting the corrupt profiles and saving the good profiles to the mouse, yields this beauty: Restarting CUE, dis-re-connecting mouse, nor restarting laptop, have no effect. Basically CUE is now useless as it can't modify anything. Funnily enough the mouse still works with the profile Default (HW) I entered yesterday, which is good, but I can't switch it, nor can I change anything for it. Versioning reference: - CUE version is 2.21.67 - Mouse firmware version is 1.10 Both are the latest at time of writing this thread. What do I do now? How am I supposed to use this mouse? Why can't CUE function correctly? Has anyone seen this before? I really love this mouse, but if no solution is found then this goes back for a refund and I'll probably leave Corsair. Thank you for reading and thank you even more if you can help, Regards, - Lost_Sonar
  6. Oh my... where to start... I guess at the very beginning is best. Opening the box, one finds a very high quality device with semi-complex functionality and no documentation at all! There's a tiny trashable pamphlet that says the equivalent of this is your keyboard, those are the keys, plug it in and pray... and that's it. Given the nature of the very unintuitive CUE and how it's to be used this is a very unsatisfactory situation indeed! These might be the most expensive keyboards on the planet and there's no docs??? What?!? :evil: The Box itself, well, whoever did the design work could stand to take an art class or two! And the fact that the box images are all of an US English Keyboard when the box contains a Japanese language keyboard with no printed box markings to indicate the language or layout (other than a "JP" in the model number) isn't going to help them fly off the shelves where I live (in Japan)! No one seeing this in the store or on a webpage will buy this thinking "This is the Japanese Keyboard version" without vigorous investigation prior to commitment. This is an absurd level of marketing incompetence! :evil: [*]Plugging it in, installing CUE, and rebooting, instills momentary trepidation and dread for M65 mouse users - because the "M65 Gaming Mouse Configuration Utility" doesn't and can't recognize the K70 - of similar age. Installing CUE or CUE2 confirms the worst, that two separate configuration utilities will be needed. :evil: OK, not a huge deal but everyone else gets this right - why not Corsair - the best HID manufacturers on the planet?!? Oh good, CUE has a "?" button for on-line help, hot-help, or docs through Windows help system... oops, not so fast.. it doesn't frigging do ANYTHING at all. :evil: Wait, WTH?!? CUE is listing every device Corsair makes EXCEPT the ones I actually own and have plugged in (K70 LUX - nonRGB and the M65 mouse). For my hardware (K70 and M65) all I see is NO DEVICE CONNECTED. What is this... did I download a configuration utility or a freaking advertisement? Insanity! My hair is now falling out without me even having to pull it - this is bad! Shamefully bad! Be embarrassed Corsair, be very embarrassed! :evil: [*]Using CUE more, I find that quitting CUE and reloading it will at least get the K70 recognized - still no M65 tho. Oh just wonderful, I have discovered that if I use the "Launch at startup" option (on by default) then I ALWAYS have to do this - quit and restart CUE in order for the K70 LUX to be recognized. :evil: And now I have discovered that the "?" hot-help only displays at certain window sizes and is obscured or doesn't render at all at other sizes - what?!? :evil: Oh my, the CUE GUI seems to have been written by people who have no experience coding for windows... why? Corsair makes so much awesome stuff - why can't they afford an experienced and competent Windows programmer? Please hire a programmer like myself - grey, balding, in need of a shower, and then pay him enough so that he'll actually WANT to use soap - those guys know how to code! The CUE utility can't handle losing focus. Switching to another app and then back to CUE makes all interactivity with CUE go completely wonky. Buttons don't highlight or respond, menus don't pull or pop, interface redraws fail, and continuing to click on different gadget elements with CUE in that condition freezes an otherwise perfect Win7 installation. Frozen completely - needing the 5-second hold of death with total immunity even from the Vulcan pinch [Ctrl Alt Del]. Resizing the CUE window helps prevent (or delay) this to some degree - as does bringing it in and out of "Full Screen Window" mode, but this is just not an acceptable level of stability! :evil: That's apparently not the only way CUE can freeze my Win7 installation however. Adding CUE to the task list while running a game, a web browser, and a music player will ensure a system freeze within an hour or so. Why? This is NOT the beta version... in fact this isn't even stable enough to be in BETA but that said, this is supposedly the 'stable release' version of the tool (software version 2.6.79). Of course one can not be 100% certain as the Update Check seems to be coded in such a way that using "the most recent version" causes an error message. "if newest = true then OK" not "if update_required = false then error". Jeeeze... :evil: [*]Working around the mess, which is CUE2, the concepts and workflow are generally good - once you figure out what you're supposed to be doing WITHOUT ANY DOCUMENTATION! A few things don't work (like the "Download Custom Profiles" which displays a list of profiles for a completely different device other than what is connected), but besides those and when it's not freezing the machine it's a nice design concept. Layered opacity lighting levels, recordable macros, the ability to use an English GUI while working on a Japanese device, embedded live firmware updating, multi-profile management, custom GUI skins & profile icons, hot-links to web support, and so on - all went very noticed and appreciated. :sunglasse So, those are my thoughts and rants on the K70 LUX (nonRGB), CUE Bugs, and madness in general. I'd love to hear some feedback on any of these things or just thoughts and/or experiences (or rants) of your own. Overall I seem to notice a trend here. Corsair has some awesome hardware designers but the software end needs certain and immediate help. This is both odd and unfortunate because decent Windows programmers are not uncommon but crafting hardware which screams and provides high quality experiences is. This would seem addressable from Corsair's personnel department - but maybe there are complications - someone's nephew perhaps - or other... it's a complex world we live in to be sure! All other things aside, I'm digging my new K70 LUX (nonRGB) - what an awesome keyboard!
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