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Found 3 results

  1. Hi All, I bought this headset on back in 2017, its currently on its last legs. Recently the mute button stopped working and annoyingly it got stuck on mute. I googled and found nothing, so I thought I might as well give it a go fixing it. With no experience of this at all, I got it working by doing the following: 1) Open the headphone, with a screwdriver (the side with the mic) 2) Undo the screws holding in the circuit board 3) Push through the volume dial allowing you to lift the circuit board from the case. (Be careful not to break any solder holding the wires) 4) On the other side of the circuit board, there are 2 buttons, one is the power and the other is the mute button. Manually click the mute button. 5) Reassemble 6) all working :) If it was still under warranty, I would have gone for that route; however, this headset was useless in the state it was in so I thought might as well give it a go. This is not advice or a tutorial, this is sharing my own experience. Good luck
  2. I made a profile which has void visualizer and it doesn't work , I have the void pro wireless selected as my Default device
  3. I live in Germany. I got my K70 RGB on May 2018. The Enter key broke in June. It required three tickets, THREE and a youtube video ( [ame] [/ame] ) until they were able to send the enter key. Including an angry response (Ticket 2) on "Feedback for your solved problem" which was not solved of course. The W key broke in September, created ticket four, got promised to get a "W" key, and nothing. Ticket 5 is the angry response to their "How good were we?" again... I even got a tracking number ( RR028475695TW ) which I could track and it looks like it ended up in nirvana again. I cannot understand how Corsair can fail so bad, first the broken keycaps which is a first anyway and I am using Computers since the C64/C16 Era and never had broken keycaps during normal usage. And then that unexplainable failure to send the replacement caps, how can Corsair NOT notice what happens to their package? How can't corsair NOT notice that keycap problem which is KNOWN since 2015? Why don't they send it in a way so they can track whether their packages got lost? I am among those crazy who got the Titan, and later the Titan X, alway quite fast PC. I have not problem with an expensive product with the right quality and working support. This experience is so bad that I can only warn everyone to never buy anything from Corsair. Is there anyone at corsair who can clear up that massive amount of fail?
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