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Found 2 results

  1. I purchased a CORSAIR Scimitar Pro RGB and was forced to install iCUE to use my side buttons. The only issue is after installing iCUE my computer black screens every 10 minutes. I have verified its the software causing the issue. I could care less about the RGB stuff, not being able to use my side buttons makes the mouse worthless. My question is there any software or another way to use my side buttons without the iCUE software? I love my mouse but that software is kind of garbage. If there's no other way to use my mouse buttons I'll have to return the mouse for something that wont cause my PC to crash every 10 minutes.
  2. Hi there, this is my first post (ever), so I have probably made mistakes, please help me rectify them. Moving on, Since about two months ago, my PC has been restarting whenever I load a game, to be precise, when I'm playing Dota 2 or CSGO (That's all I play), the restart doesn't occur in main menu, but does within seconds to minutes after I finish loading and am playing a match. I purchased a new of set of 2x8GB RAM from a local shop but they've passed Windows Memory Diagnostics, tested GPU with Furmark and it didn't restart. I live in India where the average temperature in the day is 40C (summer), considering that, my CPU, GPU, HDD temperatures are 60C, 55C, 43C respectively, which I think is normal. The restarts have increased as the average temperature increased (winter to summer), now in day, I can't game because it is sure to restart but I can play after 23:30ish because temp. in the night falls to 28-30C. I was told by the technician it's an overheating PSU and I should replace my case with Carbide Spec 01, did that, didn't work. I've checked all such errors since last 6 months, found out it happened before 2 months but in a very low amount, Event Viewer mentions them all as Critical Error, Event ID 41, Task category 63. The last report gave this. - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 6 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2018-04-23T13:35:06.495599700Z EventRecordID 8931 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer L0L - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 0 ConnectedStandbyInProgress false SystemSleepTransitionsToOn 0 CsEntryScenarioInstanceId 0 BugcheckInfoFromEFI true CheckpointStatus 0 Appreciate your help, thank you! Update: It restarted a minute back, I touched the exhaust of PSU at the back, it's ambient temperature, not hot at all. Also, I read about this issue being caused by Win 10 Anniversary Update, I have the latest update, could this be a software issue? if so, why does it occur extremely rarely at night?
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