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Found 4 results

  1. Hi, I am currently Express RMA'ing a dud AX860i which has this rebooting issue and am being shipped a new replacement. So far my experience with Corsair support has been positive. My only concern is has this issue of randomly cutting power and restarting been fixed in the AX860i? I really don't want to go through the whole process again in 6 months.. Thanks
  2. I got a brand new AX860i and had not used or tested the usb info feature at the time because I was missing headers. I have tested it now and the temperature readings are just impossible. Fixed at -198.5°C/-325.3°F. Tried changing internal usb connection and installing both icue and corsair link. No success. I have efficiency readings and control of the fan. Only temperature seem not to work. Ideas anyone?
  3. Hi! I've recently been having a few infrequent and intermittent PC freezes whilst gaming, so I've been running HWInfo to see if anything stands out. Clutching at straws, I've noticed that the 5v rail is dropping to 4.52v and the 3.3v rail is dropping to 3.056v. I know that software monitoring of PSU voltages is unreliable at best, so I decided to try using my USB Link Dongle as I've read that that gives more accurate voltages. I haven't been using it because I could never get it to work...but it still doesn't work properly. If I look in device manager the Corsair USBXp Driver is under hidden devices and showing as disconnected (Code 45). If I disconnect the USB header and plug it back in again, I hear the connect sound and then an immediate disconnect sound. The light on the dongle flashes green for less than a second. The PSU doesn't show in iCUE. I did manage to get the PSU to show in iCUE once by uninstalling the USBXp driver and restarting the PC. The device in device manager was still showing as disconnected but it did appear in iCUE. However, once I restarted the PC again, it disappeared and I can't get it back again by following the same process. I've tried using both USB ports on my Commander Pro...I haven't yet tried plugging it directly into the motherboard, however, as that would require some rewiring. Am I doing something wrong? Any help would be much appreciated!
  4. This is just a suggestion I'd hope they could integrate into the software. Currently my AX860i PSU is set to the default setting, It pulses up to speed for a brief second and then shuts off when under load. I did have a dabble at setting up a custom profile but it only seems to go off of temperature. My suggestion would be to go off of power supply load. If this is possible it would enable me to set the fan to kick it when it's drawing around 200 watts of power and keep the fan on whilst gaming or under a load. Currently mine only draws around 80-100 watts at idle so a custom curve would allow me to keep the fan off at idle and then stay on at a steady pace under load. Currently the only way to setup your own curve is via temperature, and as the fan would be cooling the PSU it will eventually get to a certain stage where the fan will kick in, cool off for a few moments, power down, heat up, repeat. I've also noticed that the lowest possible curve I can have is 40%, not 0%. Even if I wanted to setup a curve using the temperature the fan is going to be running constantly. Hopefully Corsair tweak the software and can implement something along those lines.
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