Search the Community
Showing results for tags 'advance rma'.
Hi all, My ironclaw wireless broke some weeks ago within warranty. I applied for an advanced RMA where Corsair sends you a new mouse before you have to send yours back. You have to pay the cost of the mouse as collateral but then they refund it once they receive your faulty mouse. Problem is, my card declined twice, as the billing and delivery addresses did not match, or something like that? I have had no such trouble with this card in the past and have made other purchases with it since without issue. Contacted my bank and they said there's no reason my card should decline. I also tried paying directly from the card and through paypal. I thought maybe the billing and shipping addresses are stored in my corsair account? But whenever I try to access my account to change these, the servers are down for maintenance. Can someone help me out here? Cheers
A few days ago, I applied for an RMA for the original Corsair One Pro (Intel i7-7700K, GTX 1080, 480GB M.2 SSD, 2TB HDD, 16GB DDR4), and since that model is out of production apparently I'll get an i140, but the only way to do it is to do an Advanced RMA?? I don't actually have the money for that kind of payment (it's almost 3,000 dollars!) and I kind of need a computer to actually make money. I'm not sure why I can't do the normal procedure, as the only difference is that the product is shipped before the defective one is received. Is there any way for me to complete this procedure without having to somehow get almost 3,000 dollars?