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Found 6 results

  1. Hey everyone, I have the problem that if I leave my USB dongle of my HS80 headphones plugged in while it boots up, my PC freezes in the screen where I can press F2 to get into the UEFI. Sometimes it boots windows after 2-3 minutes, but the OS also takes 2-3 minutes to start again instead of 6 seconds. If I remove the stick while booting, then it starts quickly from this point. (I saw this issue in other threats about Keyboard/Mice dongles an tried to troubleshoot like them, unfortunately nobody came to a solution that worked for me.. 😔) In addition, I can only use the headphones in iCUE in stereo. Unfortunately, the button on which I could switch to 7.1 cannot be pressed. (Its grayish) Troubleshooting so far: - iCUE is running on the newest version. - Drivers are running the newest version. - iCUE and Drivers clean install/reinstall - BIOS/UEFI is running on the newest version. - I tried many USB BIOS Settings nothing worked. - The Corsair Support wont answer me for two weeks now. My Hardware: - MB: Asus Maximus VII Ranger (Z97 Chip) - GC: Gainward Ghost RTX 3060 - RAM: 16GB HP - Processor: Intel i7-4790k - Corsair H100i Elite Capellix (AIO) - Corsair ST100 (Headset Stand) - Corsair HS80 RGB Wireless (Headset) - Corsair M65 RGB Elite (Mouse) I hope someone can help me, I'm desperate and have no more ideas what it could be.. Thanks in advance! Greetings Critical
  2. Hello, I am here because I brought a VIRTUOSO RGB Wireless a week ago and it eventually arrived. I tried the wireless mode which works pretty well, but I noticed some light cracklings, though when I unplugged and replugged it it worked fine again. The real problem is when i set the 7.1 surround on, I have a permanent really bad quality sound in background (like when you have a headset that is really cheap and bad in terms of audio), I wrote it on youtube and the first result is almost what I have, but only in background, this sort of bad sound effect, in foreground the sound is really good. I tried uninstalling and reinstalling iCUE 4 with all last versions, but nothing, I also tried on several computers so it looks like it is coming from the headset and not from my computer. I don't know if I missed some settings, I did an EQ that suits to my activities but nothing more. Whether I'm in wireless mode or with usb c cable the same thing is happening. Hope it is not coming from the headset I really don't want to take it back... P.S : If you want to head what is the "bad quality" I'm talking about, it was my first research on youtube, it's almost exactly what's happening.
  3. Today I just put in my headset and saw that my headset left speaker was not working but when I used the sound regulator it started working and wen am no touching the sound regulator the speaker is not working can some one help me find a solution pls? I don’t know if it is a fabric defect because I had my headset for just 1 month and I don’t know if I need it to go to garantí or if there is a solution
  4. I own a Void Pro Wireless that I've come to love. I wanted to upgrade to the Void Elite Wireless (which I believed was better in every way since you know, it's supposed to be it's direct upgrade, a more recent version). My problem revolves around the surround system which feels much worse on the Void Elite compared to the Void Pro. With the old headset (Void Pro) : - This is what is displayed in iCUE when my old headset is connected. - This is what is displayed when I click on it. Now with the new headset (Void Elite) : - This is what is displayed in iCUE when my new headset is connected (notice how the name of the headset goes from "Void Pro Wireless" to "Void Elite Wireless"). - This is what is displayed when I click on it (notice how the name of the surround, as well as the icon, goes from "Dolby Surround" to "7.1".) So I thought "Wait, maybe I need to turn on Dolby surround in the Windows' sound tab". To my disbelief, it was never on with the old headset. It couldn't be since Windows asks me to download the Dolby app if I want to turn the Dolby surround on. So, I would like to know if there is a way to get the Dolby surround system (of the Void Pro) enabled on my new headset (Void Elite) instead of that new "7.1" and supposedly better surround ? It hurts me to realize that my girlfriend bought me a new headset and it's actually worse than the old one even though it's supposed to be an upgrade. EDIT : Just realized the Elite is actually worse than the Pro. Looks like there's no issue then, I just made a costy mistake. If any admin walks by, please delete this thread.
  5. Hallo, ich würde mir gerne den Corsair ST100 Kopfhörer-Ständer kaufen. Meine Frage ist nun, ob ich dann trotzdem, da das HS70 ja wireless ist, den 7.1 Surround-Sound des ST100 nutzen kann? Oder gilt das nur für Kopfhörer die über einen Stecker am ST100 angeschlossen sind?
  6. Hello, New to the forum. This is my first ownership of Corsair products of which I am quite satisfied. However, as all computers and accessories do require tweaks to resolve discovery of issues. My setup/issues include (for this post) VOID Pro Wireless and ST100 using iCUE in a WIN PRO 10 environment. Firmware for all at latest revisions. BIOS up to date. The issues are: There is no balance control for the VOID Pro Wireless in the SOUND applet. All other devices in my setup have balance control including the ST100 (issue: ST100 balance gets L&R reset to equal when volume is lowered to 0 or muted). VOID PRO Wireless: Within iCUE there is no balance control that I could find. Within SOUND applet there is no balance control but ST100 does have balance control. So...I need balance control as I have some (not all) hearing loss in one ear. Maybe it is my setup or a bug discovery? I would also note the VOID PRO wireless control can be switched between "Stereo" and "Dolby Headphone" as depicted in iCUE. My question is according to documentation there should be a "7.1 Surround Sound" selection. Is the Dolby setting to be considered 7.1 Surround? Dolby Surround (as I typically know it as 5.1 Surround) and 7.1 Surround are different. To compare VOID Pro to the ST100, it can be switched between Stereo and "7.1 Surround Sound, Surround Headphone" as depicted in iCUE. Technically, should VOID Pro and ST100 have three settings (stereo, 5.1, 7.1)? Both devices have 8 channel, 16bit, 48000 assigned to them in Sound applet. No other configuration listed. Thank you to all in advance for any clarity and/or known fixes to resolve the above. Richman
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