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Corsair Community

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Found 4 results

  1. Hi, I've been experiencing this issue for over a week now. No matter how much I charge my Corsair Virtuoso (non SE version) when I unplug it, iCue show's the battery status on Critical Low and the led on the headset blinks red really fast. However, I can use the headset more than 12 hours on that bugged "Critical Low" status, but as I can't see the real battery status, sometimes when I'm playing games it just goes off and drives me insane. I tried : Repairing iCue Re-installing iCue Soft-resetting my headset (holding the mic button for 15 seconds, then switching to usb mode and back) Re-installing Windows and deleting everything I even tried the headset on another computer and the issue persists. Please, please help me. I tried everything that I could but I just can't solve it. I created a support ticket but it's been over a week and they haven't written me back. iCue version : 4.12.214 (Also tried 3 but issue still happened.) Windows 10 Pro (Version : 21H1, Build : 19043.1055, Windows Feature Experience Pack 120.2212.2020.0) Does anyone know how to hard-reset this thing ? Or can anyone send me a firmware file so I do a force update and see if it solves this problem ? Any help is appreciated...
  2. Hi all, As the title, I recognize when I switch the button below the mouse to turn off my mouse and plug the cable to charge, I still can use the mouse. I have other DarkCore RGB Pro Wireless ( not SE version ), I can not use the mouse if I turn it off even when I plug the cable to charge. So is it normal with my DarkCore RGB Pro SE Wireless ? If yes , Does it affect to the battery of the mouse if I still use the mouse when charging. p/s: I know the mouse should be turned off when charging to save the battery life
  3. I have had the Corsair Virtuoso headset for 24 hours and it was working fine yesterday. I got on my pc today and now when I plug the headset in, it will start charging normally for about 10 seconds then the charging light, corsair side light, and the mic light will change color and start blinking rapidly until the headset lights all turn off. Does anyone have a solution for this? Thanks.
  4. My Virtuoso SE can't maintain a charge. I've tried plugging it in with different cords and different sockets for hours at a time, and it won't stay on for longer than a few seconds. I've tried higher voltage connections, like wall sockets and fast charge USB. They work better but not enough. When I plug it in, the light next to the USB slow blinks red and never changes. The USB mode does not work when plugged in, and the Wireless mode only works for a few seconds. When unplugged, iCue reads the power levels of the battery as "Critical". I was having no problems with the headset before this issue, with no noticeable decay in charged time. I am currently using it by plugging in the USB and utilizing the mini jack, which is not optimal. Please advise, thanks.
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