First time PC builder, and I have never had this specific, bizarre issue with an online seller.
I have made three separate orders in the past few days, and all have been silently canceled: no email was sent, and I only realized when I checked the order status.
First-level support raised a ticket, and the response is that the shipping insurance company Corsair uses rejected the orders because of “too many variables”. That’s a quote. The support response did not indicate what these issues were nor how to address them, other than re-ordering, which I did.
I live in a large apartment building in the downtown area of a large US city. All delivery carriers deliver daily to a locked and access-controlled package room. It doesn’t get any better than this, from an insurance standpoint.
Oh, and the parts that keep getting canceled? A $5 standoff kit and a $40 fan.
I’m never ordering direct from Corsair again if I can avoid it. Unfortunately, for this particular fan, I’d have to order from HK, UK or AUS. None in stock in the US.
Has anyone had a bizarre issue like this before?
