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IbakaHanaki

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  1. Hi, As said in the support ticket I made weeks ago, here's the situation : My headset is a VIRTUOSO RGB with his dongle, I noticed some weeks ago that my dongle isn't working anymore so I asked a new dongle. Got it today, but the Icue software doesn't recognize it. It show it on Icue with a red triangle, saying "There's a problem u must reconnect it", but after 10 times reconnecting it, I im lost. alll i can see in the Icue software about the dongle (the new one ofc), is the update in the settings and it shows my dongle version is "v. ?" and so i guess its the problem with my headset not pairing to it. When i press the update button, it show a lil pop up and then make it dessapear. Second problem, when I start Icue and my dongle is with the red triangle. When I press on it, my Icue software crashs. Any help ? I didnt buy a wireless headset to listen wired.
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