Jarthur144

Yep I did make sure the white parts were aligned. I also tried plugging it into the cpu fan port and it still wasn’t recognizing anything. Trying to get into windows to do anything just leads to a pc crash from what I’m assuming is the cpu shutting everything down from high temps. I’m planning to return it and get another one. Thank you for the helpful response!

So, I built my first PC today. It booted up fine, but gave me two errors- one that my CPU was above temperature and another that there was a CPU fan error. I’m using the h150i elite capellix to cool an i9-12900ks. I have the tach cable plugged into the AIO spot and the other cable plugged into the icue commander that came with it. I also have the fans attached to that commander which turn on when I start my system. So, I don't believe there are issues with the commander or it’s connection to the motherboard. My pump also doesn’t show up in the bios, there is no pump speed displayed only an N/A. Could my pump/tach cable be faulty or is there something else that would cause this problem? I’m fairly certain the heat block is installed on the processor correctly with an appropriate amount of thermal paste, but I’m more than willing to redo it if that could be the issue causing this, but I don’t really think it is. I am planning to go out and buy a standard heat sink to see if that’s able to cool down my CPU and maybe isolate if it’s the h150i that’s the problem. Thank you for your help :)