I am new to the whole PC community so there is a very highly likelihood that I am doing something incorrectly. The RGB lights are stuck on red save for one button at the top which seems to accept whatever color profile I have created in iCUE. On some rare occasions the rest of the keys will work for a couple of minutes before resetting to the same red. I have tried unplugging and replugging it in, I have tried updating the software for the keyboard. I have cleared all saved profiles in the keyboard and in the software. Nothing works.