Max_Dee

I've been having the exact same issue with my HS70 Bluetooth headset. I've been in contact with Ryan from Support several times over the last few months, but the intermittent problem of getting blasted at full volume with harsh white noise is incredibly frustrating. We've updated iCue to v.4 and tried various USB ports and power settings, but it's still an issue. I use MS Teams frequently and I rely on my HS70, but in the middle of an important client meeting, I have to reseat the USB from the HS70 to stop the white noise blast. It makes me wonder if it's something to do with the HS70 being fully charged, but as it's always left connected via USB, it's like an overcharge is occurring and interrupting the audio after an internal failure.