I have received the keyboard a few days ago and cannot get it to work. I have tried having it connect through wireless as well as wired and the issue persists. I have downloaded Icue attempted to update the firm wear as well as force updated the firm wear. I have attempted to reset the keyboard as well by holding down the esc button to reset as well as resetting my computer. I have found no consistent way to get it to work. I have to turn it off and on multiple times.