GaoYoung

Yes, but we can't go back to the previous version, which is the most deadly.

It seems that this problem is not a case, which is good news. Just wait for it to be repaired. If it is a hardware problem, it will be much more troublesome to return and exchange goods.

Today, icue reminded me that k100 air can update the firmware update No.5.12.76. After the update, I found that I can't use the wireless mode, so I can only use it through usb cable connection. I paired the wireless receiver again, and the problem was not solved. I reinstalled icue, but the problem still remains unsolved. After unplugging the usb cable, the keyboard will be displayed as an unconnected red power icon, and it cannot be connected to the wireless receiver normally. Is there any solution to this problem? My windows system is the latest official version of windows 11. icue 4.33.138

Hello, this problem has been solved in the firmware update of version 5.12.76, but there is a new problem. My keyboard can't use wireless mode and can't connect to the wireless receiver. I am going to give this feedback.

It's a terrible experience to have this prompt every time you turn it on.Even if I don't manually clear the notification bar, the lighting effect will be saved repeatedly.I turned off the sleep mode, and the problem still exists.

As the title says, the lighting effect of k100 air will be saved repeatedly.When I turn on the computer, icue will prompt that the lighting effect has been saved to the keyboard. If you manually clear the notification bar, the keyboard light will be turned off later and then turned on again. Icue will also inform the lighting effect that it has been saved again. I hope to solve this problem, and the lighting can only be saved once. K100 air has this problem in wireless mode.

My mouse gestures continue to stop working after awhile but if i rebind them they start working but turn off again. How do I make the gestures work just 24/7?

Before updating, the driver of the headset stand will prompt "You can't unplug the device during the update".But at the end of the update, you will be prompted "Please plug in the device again".Excuse me, how to plug in the equipment again without unplugging it?One year has passed, and this problem is still unsolved. It's really stupid.The update of the driver has been stuck in a plugging cycle.I come from China, and I like corsair products very much. I have bought almost all corsair products.But this problem is really bad, and there is no convenient feedback channel in China. Forum is the only feedback channel I can think of.Please solve it as soon as possible!