Dirty Dan

Update: finally heard back after the force update suggestion from tech support last week. Being told I will have to submit a RMA now lol this was such a great first time experience from the Corsair brand. No RMA from me lads, I have already returned the dark core RGB pro mouse back as defective and got my full refund. Definitely lost a customer over this. Definitely not a hardware issue as others have mentioned they experience the same issue. So if you’ve read this far already just going to leave you with a good luck. Dirty Dan out

Lol sorry Phile1975.. join the club.. not looking good for us at this point. I honestly feel bad for OP DukeLukem he went almost 2 months before finally hearing back well past a 30 day return window. I was just advised yesterday to download a newer version of ICUE v.4.22.203 and force update the mouse. I did that and force updated the slipstream receiver and nothing has changed. Still have to unplug and plug in my dongle to get it to work.

Really, that’s it? I too am experiencing the same issue, definitely screams software failure. I have always heard great things about Corsair so come time to purchase a new mouse I got excited because I chose the Dark Core RGB Pro. Brand new mouse but every time I boot my PC I have to unplug and replug the slipstream dongle. I’ve only had the mouse for less than a week, I’ve done everything you mentioned in this post, and still does not work. Funny how my old $10 GE mouse works perfectly fine and connects when booting up yet a brand new $80 mouse does not. OH and I also already submitted a help request and still have yet to hear back about this popular issue it appears. Great first experience lads.