JimFixes

Will they replace the battery or just simply offer to sell a new pair? If they wont replace it and they wont do anything about it, then the purchaser might as well byuy a replacement battery since it is a standard form factor and replace it, the worst that can happen is the headphones stop working, which lets be honest, if the battery is dead and cannot be replaced then there is no worry if it breaks right?

This seems to be the same issue as the HS70's. It is an issue with the standby/no audio mode and the receiving antenna, it goes into a slight low power mode and it picks up a ton of interference. I left this comment on the Hs70 thread about it. Perhaps if enough people complain and make noise they will do something about it. The month is March, coming into April, 2022, this has been a verified an ongoing issue since 2018. 4 years of the same issue for this headset that costs 100 bucks. How absolutely incredible is it that this has not been fixed? No firmware updates, no upgrades, no nothing. this headset has been abandoned by corsair and they just ignore tickets. We have 5 of these in the house, one for each of us, 3 of them were fine out of the box, 1 had to be returned to get a working one, and now the most recent purchased as a present for my son is showing this issue. That's it, this is the last time I will ever buy corsair. I created this account purely to post this. I just purchased a pair of Sony WH-1000XM4's they work perfectly, while they may be 3x more expensive perhaps that is the answer, just have to pay more for a good quality and stay the hell away form a company like Corsair that abandons their products and ignores customers. The worst part, i figured out the issue, it is a grounding issue with the receiving antenna, it is not properly grounded and picks up interference. I am not going to bother to fix them, that is not my job. This could be fixed with a single piece of wire and a glue gun but the Corsair company simply chose to ignore the issue as a recall for faulty manufacturing would be too pricey. And I know Corsair is going to tell me to just create a ticket, but no thanks, I will just return them to Amazon and get my money back, no point in hiding the responses by Corsair, there is a reason they want you to take it to a ticket, they do not want the world to see them tell you to pound sand for a known issue. This is just terrible. Stay away from this headset future people. If you read this, do not bother to troubleshoot it, just box it up and send it back and get something worth a damn.

The month is March, coming into April, 2022, this has been a verified an ongoing issue since 2018. 4 years of the same issue for this headset that costs 100 bucks. How absolutely incredible is it that this has not been fixed? No firmware updates, no upgrades, no nothing. this headset has been abandoned by corsair and they just ignore tickets. We have 5 of these in the house, one for each of us, 3 of them were fine out of the box, 1 had to be returned to get a working one, and now the most recent purchased as a present for my son is showing this issue. That's it, this is the last time I will ever buy corsair. I created this account purely to post this. I just purchased a pair of Sony WH-1000XM4's they work perfectly, while they may be 3x more expensive perhaps that is the answer, just have to pay more for a good quality and stay the hell away form a company like Corsair that abandons their products and ignores customers. The worst part, i figured out the issue, it is a grounding issue with the receiving antenna, it is not properly grounded and picks up interference. I am not going to bother to fix them, that is not my job. This could be fixed with a single piece of wire and a glue gun but the Corsair company simply chose to ignore the issue as a recall for faulty manufacturing would be too pricey. And I know Corsair is going to tell me to just create a ticket, but no thanks, I will just return them to Amazon and get my money back, no point in hiding the responses by Corsair, there is a reason they want you to take it to a ticket, they do not want the world to see them tell you to pound sand for a known issue. This is just terrible. Stay away from this headset future people. If you read this, do not bother to troubleshoot it, just box it up and send it back and get something worth a damn.