Xanarion

Hi @Corsair Nick , the exact issue i was facing is not in the logs anymore as I managed to upgrade my devices (by doing a manual download of the referenced firmware files). However I still see some errors similar to what i was seeing previously: One thing i noticed, however is that on latest firmware on Win 11 im getting some sound drops sometimes (so basically sound interrupts for < 1 sec and then continues.. can happen once every few minutes in a game or when watching a movie, but can also not happen for entire day..) This could be AMD/Win11 or could be iCUE. It's did not happen previously on this machine so i do suspect iCUE/Firmware.. I'll DM you the link tot he full log export ZIP (as i cannot upload them here)

Seems iCUE debug logs do show that there is an update but also throw an error when processing the update files? I tried running older version (4.12.214 that was supposed to fix the issue according to some forum posts) - but even clean re-install of that version didn't give any good results. Either way, managed to make it all update now by manually downloading and installing firmware files for both Dongle and headset. I think the issue is in the iCUE itself. I assume given firmware is technically very old by now based on the release date in the logs (if it can be trusted) - and newer iCUE versions expect updated manifest versions, which do not really match what's available in these files?! Not sure why it would work to detect updates sometimes, however... So i guess a bit more defensive programming would do wonders for iCUE Software devs ;-)

@Corsair Albert I'm struggling with exact same issue.. Corsair iCUE from time to time bugs about firmware 5.3.70 being available, however it fails to update. Manually checking for updates gives no results, force update is grayed out too.. Latest iCUE (4.18.209). I did full re-install of iCUE a few times as well without any success.. Is it possible to get the firmware files to flash directly instead?