Hi,
I currently have an ASUS B360-plus tuf motherboard with 2x8gb Corsair vengeance RGB ram sticks (Corsair Vengeance RGB 16GB (2x 8GB) 2666MHz DDR4 RAM, Voltage: 1.2V, Latency Timing: CL16, Speed: 2666MHz (PC4-21300), 2 x 8GB DIMM Dual Channel Kit, Intel XMP Profile Support, non-ECC Unbuffered Memory, CMR16GX4M2A2666C16).
I kept getting blue screens of death due to a memory error so decided to get some new ram. I purchased 2x8gb Corsair vengeance RGB Pro ram sticks...
Memory Type:
DDR4
Memory Speed:
2666 MHz
Voltage:
1.2 V
Designation:
PC4-21300
Memory Size (Total):
16 GB
Number of Modules:
2
Memory Size (Individual):
8 GB
Pin Configuration:
288 pin
Memory Package:
DIMM
Bus I/O Configuration:
Unbuffered
Error Correction:
No
CAS Latency:
16-18-18-35
These ram sticks don't work either on their own or with the currently installed ram. They light up but the computer won't boot at all. I recently upgraded my bios for windows 11 (although I went back to Windows 10) and couldn't see any bios options to change for the new ram.
Any pointers would be greatly appreciated. Many thanks, Jon
Full PC spec below (in its current state i.e with the old ram installed).
OS Name Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-3J9JL2R
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU ASUS_MB_CNL
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2901, 13/07/2021
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF B360-PLUS GAMING
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
Username DESKTOP-3J9JL2R\JonA
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.3 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 11.7 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes