Similar issue, h115i on Intel motherboard.
Product name : ROG MAXIMUS XI HERO (WI-FI) - latest bios
Manufacturer : ASUSTeK COMPUTER INC.
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CPU
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Name : Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
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32GB Ram
Windows 10 ver 19043.1165
H115i platinum, v 1.01.15, commander pro, HX750i. Several QL and LL fans
iCue v4.13.223 . I see there's an update to 4.14.179, so I'll try that in the mean time. I see a lot of references to this issue on Reddit, along with 'hey, follow this thread it fixed it ' leading to the corsair forums, but the thread no longer exists when I follow the link. This is happening alot - like multiple times time an hour. Visor is running linked across all Corsair components
--------Log Snippet-----
2021-08-29 10:23:53.9264 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #3-1: Verify device status...
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #3-1: Verifying of status got an exception: CorsairLink4.Module.PlatinumDevices.Common.Exceptions.PlatinumDeviceChecksumException: The response to the command 0x00 contains wrong CRC8 checksum 0x00 <> 0xF1.
at CorsairLink4.Module.PlatinumDevices.Common.Packets.IncomingPacketBase.Verify()
at CorsairLink4.Module.PlatinumDevices.Common.Packets.IncomingStatePacket.ToSettings()
at CorsairLink4.Module.PlatinumDevices.Common.PlatinumDeviceHidCommunicationHandler.VerifyRebootStep(PlatinumDeviceSequenceCounter sequenceCounter, Int32 step, Int32 iteration)
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #3-1: Step failed
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Reboot EFM8 and XMC
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Sending the reboot packet...
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Got an exception: System.IO.IOException: Operation failed after some time. ---> System.ComponentModel.Win32Exception: A device attached to the system is not functioning
--- End of inner exception stack trace ---
at HidSharp.Platform.Windows.NativeMethods.OverlappedOperation(IntPtr ioHandle, IntPtr eventHandle, Int32 eventTimeout, IntPtr closeEventHandle, Boolean overlapResult, NativeOverlapped* overlapped, UInt32& bytesTransferred)
at HidSharp.Platform.Windows.WinHidStream.Write(Byte[] buffer, Int32 offset, Int32 count)
at HidSharp.HidStream.Write(Byte[] buffer)
at CorsairLink4.Module.PlatinumDevices.Common.PlatinumDeviceHidCommunicationHandler.PerformRebootStep4(HidStream stream, PlatinumDeviceSequenceCounter sequenceCounter, Int32 step, Int32 iteration)
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Rebooting EFM8... Closing HID stream
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Rebooting EFM8 with SimpleIO...
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Rebooting EFM8 with SimpleIO... Done
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Rebooting EFM8 with SimpleIO... Closing HID stream
2021-08-29 10:23:53.9390 | 55 | INFO | H115i Platinum | Rebooting EFM8 with SimpleIO... Wait 2000 ms
2021-08-29 10:23:55.9429 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Verify device status...
2021-08-29 10:23:55.9429 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Verifying of status got an exception: System.IO.IOException: Unable to open HID class device.
at HidSharp.Platform.Windows.WinHidStream.Init(String path, WinHidDevice device)
at HidSharp.Platform.Windows.WinHidDevice.Open()
at CorsairLink4.Module.PlatinumDevices.Common.PlatinumDeviceHidCommunicationHandler.EnsureOpened()
at CorsairLink4.Module.PlatinumDevices.Common.PlatinumDeviceHidCommunicationHandler.WriteBuffer(Byte[] data, Boolean withRetry)
at CorsairLink4.Module.PlatinumDevices.Common.PlatinumDeviceHidCommunicationHandler.VerifyRebootStep(PlatinumDeviceSequenceCounter sequenceCounter, Int32 step, Int32 iteration)
2021-08-29 10:23:55.9429 | 55 | INFO | H115i Platinum | Reboot EFM8: Step #4-1: Step failed
2021-08-29 10:23:55.9429 | 55 | INFO | H115i Platinum | Reboot EFM8: Last performed step #4, device rebooted = True
2021-08-29 10:23:55.9429 | 207 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9429 | 140 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9429 | 45 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9443 | 297 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9429 | 329 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9429 | 9 | ERROR | PlatinumDeviceComponent | Malfunction: Unable to open HID class device.
2021-08-29 10:23:55.9443 | 329 | INFO | H115i Platinum | Device was disconnected
2021-08-29 10:24:26.0134 | 297 | INFO | H115i Platinum | Device (FW ver: 1.01.15, protocol ver: V02) was connected
2021-08-29 10:24:26.0134 | 297 | INFO | H115i Platinum | Failsafe: OFF
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | ============================================================
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Communication metrics
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | ============================================================
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Points: 294
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Min: 0.24 ms
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Average: 0.33 ms
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Max: 0.54 ms
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Average (rounded): 1 ms
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | Sleep time: 11 ms
2021-08-29 10:24:55.3683 | 176 | INFO | H115i Platinum | ============================================================