HizliYasam

Updating BIOS worked for me. You should try if you have the issue. My issue is solved.

Support team wrote me back just now. They sent firmwares for both dongle and the headset and I force updated but that did not solve the issue. I will keep updating this post about my problem.

I repaired, still can't force update. Also I contacted support but it's being close to 2 weeks and there is no answer yet.

Hi, I've been experiencing this issue for over a week now. No matter how much I charge my Corsair Virtuoso (non SE version) when I unplug it, iCue show's the battery status on Critical Low and the led on the headset blinks red really fast. However, I can use the headset more than 12 hours on that bugged "Critical Low" status, but as I can't see the real battery status, sometimes when I'm playing games it just goes off and drives me insane. I tried : Repairing iCue Re-installing iCue Soft-resetting my headset (holding the mic button for 15 seconds, then switching to usb mode and back) Re-installing Windows and deleting everything I even tried the headset on another computer and the issue persists. Please, please help me. I tried everything that I could but I just can't solve it. I created a support ticket but it's been over a week and they haven't written me back. iCue version : 4.12.214 (Also tried 3 but issue still happened.) Windows 10 Pro (Version : 21H1, Build : 19043.1055, Windows Feature Experience Pack 120.2212.2020.0) Does anyone know how to hard-reset this thing ? Or can anyone send me a firmware file so I do a force update and see if it solves this problem ? Any help is appreciated...