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Will do. I bought this one from Micro Center, so I will go there later and exchange for another one. I will post again if a new fan solves the issue. Thank you for the info!

Hi all! i have recently purchased a LL120 fan. i have three others already installed, and a h100i elite cappelix. everything is connected via the Commander Core, bringing the total number of connections to the Commander Core to 12. (6 for RGB Hub, 6 for power). all fans, including the h100i fans, work in all pin slots on the Commander Core, except for this ll120 i just bought. the rgb works, but iCUE wont detect the fan, and so the fan wont physically spin. i have tried plugging it in straight to my mobo's chassis fan plugs 2 and 3, but all produce the same result. i have also tried moving the non-working fans pins around to different slots on the commander core, but every "solution" i have found has produced the same outcome. anybody else have any ideas? Thanks in advance!