[Introducing the CORSAIR K70 RGB PRO Mechanical Gaming Keyboard]

Hey everyone,

We're absolutely hyped to bring a revamp to the award winning K70 Keyboard Series lineup - the K70 RGB PRO! The K70 RGB PRO's legacy continues with you in mind! Here’s a few quick highlights:

• Dynamic per-key RGB backlighting that allows you to assign your choice of lighting effect/color with up to 20 lighting layers
• Have your key presses processed and transmitted up to 8x faster - fully complimenting your lightning reflexes with CORSAIR AXON Hyper-Processing Technology
• Offered with various CHERRY MX keyswitch options, tailoring to YOUR preference of hear and feel.

Click here for more information. We’ve put together a quick FAQ below.

Q: What's the difference between the K70 RGB TKL and K70 RGB PRO?
A: The K70 RGB PRO features a full-size layout, onboard macro recording, and detachable palm rest.

Q: Is the palm rest clip-in or magnetic?
A: The palm rest is magnetic! No more clip-in palm rest fumbling as it's quick, easy and seemless.

Q: Is there USB passthrough?
A: There is no USB passthrough.

 

[Introducing the CORSAIR MP600 PRO LPX PCIe Gen4 x4 NVMe M.2 SSD]

On 2/9/2022 at 11:56 AM, Georgi73 said:

Hi

Is this the same as the MP600 pro XT but with a different shaped heatsink?

Hey Georgi73, this MP600 PRO LPX heatsink is designed to be low profile so that it can fit within the PS5. 

[Sound issue with HS60 Pro headset]

On 2/9/2022 at 1:17 PM, JohnX125 said:

I have a Sabre RGB Optical mouse, it's like the only mouse not supported in iCUE 4 lol. Also I did go through the release notes but didn't find anything about profile switching or sound issues, maybe they didn't mention it because it's not very wide spread who knows. About restarting games, I already tried the solution you suggested but it didn't work. I was thinking about trying an older version of iCUE to see if it fixes it. Is there a way you could provide me like a link or something because I can't find any previous versions anywhere.

Ah I see - yes unfortunately that mouse isn't support. Definitely reach out to support so they can give the direct links to firm wares or anything else as I can't do much here. I've also brought up your issue to Corsair Albert so he is aware since he also deals more with these firm wares issues as well.

[Corsair Virtuoso RGB SE Wireless - Microphone does not work in wireless mode]

On 2/2/2022 at 7:47 PM, Pankac3 said:

Headphones work fine in both wired & wireless mode. Microphone only works in wired mode. Microphone feedback has no issues. Here is the troubleshooting I have already tried:

Disconnected/reconnected microphone from headset. 

reseated USB receiver. 

Reinstalled iCue.

Ran all available firmware updates to headset.

Did a soft reset of the headset.

Hey Pankac3, just wondering if there is a iCUE/firmware mismatch - what version of iCUE is your headset and dongle?

[How do I use Corsair Void RGB Wireless on Xbox Series s]

On 1/15/2022 at 4:45 PM, Itach said:

So I bought my new headset on Amazon (Corsair Void RGB Wireless) and it looks very cool,

but when I’m using it the dongle works and is white and the status led indicator is single blink green, but I can’t hear nor speak. 

Oh! Sorry Itach, I didn't read the title of your post! But yes Corsair Notepad is correct about the Void RGB Wireless headset not being compatible with the XBOX. We do have headsets that are compatible with the XBOX such as this one here (the HS75 XB Wireless). For your Corsair Void headset though, you may still need to check on that issue separately. Let me know if there's anything else I can do to help.  

[Corsair Virtuoso XT Bluetooth issues with android 12]

On 2/7/2022 at 1:45 PM, GenomeSoldier said:

The headset doesn't work with the Samsung A52 via Bluetooth. There's no audio, and videos are in slow motion if the headset is connected via Bluetooth.

 

Do we need a firmware update? 

Hey GenomeSoldier, I'm curious as to what's causing your videos to be slow on your phone because this can just be a overload on the system and not necessarily a headset issue or perhaps the headset is causing an overload on your system when connected. You will probably need a firmware update - please reach out to our support so they can further assist you. 

[How do I use Corsair Void RGB Wireless on Xbox Series s]

On 1/15/2022 at 4:45 PM, Itach said:

So I bought my new headset on Amazon (Corsair Void RGB Wireless) and it looks very cool,

but when I’m using it the dongle works and is white and the status led indicator is single blink green, but I can’t hear nor speak. 

Hey Itach, I'm wondering if there is a mismatch with the dongle to your headset firmware. Please also go ahead and contact support so they can help you further and get that firmware fix for you and show you what steps need to be done. 

[Sound issue with HS60 Pro headset]

4 hours ago, JohnX125 said:

Hello everyone, I recently bought a Corsair HS60 Pro headset and I've been very happy with it so far. However, there's a small and rare issue regarding (I think) Corsair's software/drivers. Sometimes when running GTA 5 all sounds stop for a second when I minimize the game. The most annoying part is that the game's audio remains muted, I actually have to restart the game to fix it. It also happened once after launching Minecraft, but in that case the sound came back so I didn't have to restart the game.

According to event viewer it's always AUDIODG.exe that crashes. Also there's a pattern between exception codes and faulting modules. When the exception code is 0xc0000005 the faulting module path is C:\Windows\system32\9EarsSurroundSound.dll and when the exception code is 0xc0000374 the faulting module path is C:\Windows\system32\ntdll.dll.

The issue only occurs when iCUE is automatically switching from one profile to another, which of course happens when launching or minimizing a game. Also the higher the load on the system the more likely it is to occur. I'm running iCUE 3.38.61 I can't update to iCUE 4 because my mouse is not supported. Has anyone else had any similar problems with Corsair headsets and software?

Hey JohnX125, what kind of mouse do you have that isn't supported? You may need to update to the newest iCUE (using a different mouse if possible for now until I know what kind of mouse you have). Please also check out the release notes here. I feel like the profile switching issues have been addressed since but you can also contact support to see if they can help you further as well. I'm also thinking you don't have to reset the game to fix it - you can go into your Windows sound settings and see what audio is taking precedent. Anyways, I hope I shed some light on your issue.

[Corsair HS70 Wireless Headphones - Designed to fail and be thrown away]

On 2/2/2022 at 8:36 PM, JamHan said:

I bought the HS70 Wireless Headphones in 2019. From the start, battery life was about 50% of the advertised life.

The battery has now completely failed - it won't charge at all.

I have opened the headset and discovered that the battery is DESIGNED NOT TO BE REPLACED (unless you are a professional electronics person).

All wires (from the battery, and others) are individually soldered to a small circuit board.

Imagine designing, and then selling, a battery-based product which is to be thrown away as soon as the battery stops working.

Corsair should be ashamed of themselves.

This will be the last Corsair product I will ever buy.

Hey JamHam, sorry you are experiencing this issue. Please reach out to support if you can. Did you use your headset with iCUE and what was iCUE showing you with the headset?

[What is/or was your most loved, trusted or longest serving CORSAIR piece?]

On 1/7/2022 at 9:20 PM, Antykain73 said:

Here is my old Corsair XMS2 DDR2 800 MHz..  I have some old DHX kits as well.. if I can dig em up.  Still have the first gen HX650W PSU here.  And still works great!

Ah! I see! As what Technobeard mentioned, just reupload the individual picture then Antykain73! Good to note that we can't link to private albums - I would really like to see what you had there 🙂

[LS100 can't complete firmware upgrade]

On 1/31/2022 at 3:12 PM, zultan said:

hello

I have a problem with my LS100 kit.

Every time i restart the pc and open icue, i get the notification to update the ls100 firmware.

i start the upgrade but it gets stuck at 99%.   icue also stops responding.

I close icue by task manager, I restart icue and the ls100 is working.

when i restart the pc i get the firmware update again. it's very annoying.

the os is windows 11 (updated) and icue 4 ver. 4.19.191

any idea?

Hey zultan, besides a soft reset to iCUE - please check out the Release Notes and upgrade to the newest version and see if anything changes there. If not, please go ahead and send a ticket to our support so they can help you further. 

[Ls 100 starter kit ambient audio not working properly]

On 2/3/2022 at 3:43 PM, Lt.Skittles said:

i have been having this issue with my starter kit which is that when i try to use ambient audio lighting only the long strips do ambient lighting. when i choose the short strips it just lights up the first color in the "wave" and not doing the ambi audio thing. ive tried reinstalling the kit and reinstalling the software hell i even upgraded to win 11 neither of them worked. the other effects work perfectly like the sequential of the video ambient lighting. if anybody has any idea please help me i couldnt find anything on other websites or anywhere

Hey Lt.Skittles, are you using your LS100 kit through iCUE? and if so, what version are you running?

[HS80 issue]

On 1/31/2022 at 10:06 AM, Qolambo said:

Hello, I have exact the same problem with my ear cups, I would buy others if there were any.  I join the search.

Hey Qolambo, I'm also very sorry you are experiencing this. You are correct that the HS80 earcups are not removeable. Please also go ahead and send in a ticket to support so we can help you further.

[HS80 issue]

On 1/24/2022 at 4:37 PM, Liam H said:

Hey Liam H., is it alright to ask - how long have you had the second one and what was the time from the first one you had to this second one you received? Please also go ahead and send in a ticket to support so we can help you further. 

[Corsair HS80 loose earcup pad]

On 1/30/2022 at 11:29 AM, Z.S said:

I bought the HS80 on Black Friday last year and it has been a good decent headset comfort and quality wise but today the right earcup pad came loose and the problem I have with that was that when I originally unboxed the headset the earcup pads didn't seem removeable at all and today I noticed how the outer fabric is literally just glued to the frame of earcup with the foam inside it though it hasn't fully come apart I find the fact that it doesn't seem replaceable annoying and if it is replaceable then I want to at least be able to get some as I don't even see any accessories for the HS80 on the Corsair store at all and I only see replacement earpads for all the HS series except HS80 (since that has a different earcup shape to the rest of the HS series) and Void series of gaming headsets

Hello Z.S - sorry about that and yes you are correct, the earcup is not removable. Please send a ticket to our support so they can help you further.

[Ticket?]

On 2/1/2022 at 5:57 AM, Salt Savage said:

I submitted a ticket, but did not get an email notification.  How do I know it was received?  I dont have my ticket number as I thought it be sent to my email.  

Hey Salt Savage, sorry about that - can you go into your computer and see if you can go back in your browser history and see if you can resend it? Also if you tell me somewhat of the details, we can try to help here. For safety, you should also go ahead and resend the ticket.

[Constantly have to reboot mouse]

On 2/6/2022 at 2:59 AM, Michael12345 said:

I need to  "reboot" my ironclaw mouse every two days or else icue loses track of it, and my macros etc do not work.  Anyone else get this?

I can accept rebooting a pc on occasion, but a mouse is meant to be a simple device that just works.  Life is complex and busy enough these days without a computer mouse demanding your attention...

Sorry you've been experiencing these issues Michael12345, can I ask - when did you get the Ironclaw and if you are using it through iCUE, (what version of iCUE are you running?)

[What is/or was your most loved, trusted or longest serving CORSAIR piece?]

On 1/8/2022 at 12:20 AM, Antykain73 said:

Here is my old Corsair XMS2 DDR2 800 MHz..  I have some old DHX kits as well.. if I can dig em up.  Still have the first gen HX650W PSU here.  And still works great!

Hey Antykain73 - so I was trying to figure this out for the longest time (not sure if other users are having this problem too) but I actually cant see the image you put here. I see an image like a cancel icon or something so maybe its a broken link or something. If other users can see this image, please let me kno! Otherwise, maybe, can you go ahead and reupload? Sorry about that.

[USB CORSAIR HS70]

On 1/19/2022 at 10:06 AM, Michelqls said:

Muy buenas tardes,

Se me perdio el USB de mis auriculares hs70 Wireless que procedimiento debo hacer para recuperar mis audifornos. soja de colombia

Hello Micheqls - sorry you lost your HS70 Wireless USB - please send a ticket to support and see if they can help you further. 

[Introducing the CORSAIR iCUE 4000D RGB AIRFLOW and iCUE 5000X RGB QL Edition Mid-Tower Cases - True White]

On 1/25/2022 at 9:53 AM, CaptainChats said:

Its the 4000D case I'm referring to by the way 

Hey there CaptainChats! Sorry it took me a while to respond - I needed to find out from that team what the situation is with stock. So it looks like the 5000X is currently out of stock until mid or end of Feb. The 4000D should be in stock and should now be available now in your region (UK). Please let me know if you are encountering any issues. 

On 1/28/2022 at 8:15 PM, Wraith74 said:

Hi Corsair Angie

Question for you. Will I be able to purchase a white Bezel for the white 5000D not big on the Gray but love to have an all white case.

Hey there Wraith74 - unfortunately, we do no sell just the white part/bezel for the white 5000D. Please contact our support as they may be able to help you further. 

[Introducing the CORSAIR MP600 PRO LPX PCIe Gen4 x4 NVMe M.2 SSD]

Hey everyone,

It's time to save yourself the trouble of debating which games to uninstall with the CORSAIR MP600 PRO LPX! We present to you a high-performance storage expansion SSD optimized for your PS5 consoles. Step up your PS5 setup with a SSD storage right out of the box. Boost your console’s storage by up to 4TB - PCIe Gen4 technology achieves lightning-fast sequential read speeds of up to 7,100MB/sec and sequential write speeds of up to 6,800MB/sec. Larger game files load faster than ever with our newest addition to our SSD lineup.

• Meets PS5 M.2 size requirements - the M.2 2280 form-factor and pre-installed low-profile aluminum heat spreader enable the MP600 PRO LPX to fit directly into your PlayStation 5
• High-density 3D TLC NAND provides the ideal mix of performance and endurance to keep your drive performing at its best for years 
• Comes with a comprehensive five-year warranty for extended peace of mind

Click here for more information. We’ve put together a quick FAQ below.

Q: Is this easy to install?
A: Definitely! Watch our installation video on our CORSAIR LAB YouTube page on how to install the MP600 PRO LPX into your PS5.

Q: What are MP600 PRO LPX storage options?
A: The CORSAIR MP600 PRO LPX PCIe Gen4 x4 NVMe M.2 SSD comes in 500 GB, 1 TB, 2 TB and 4 TB.

Let us know your comments and thoughts down below! 

[IT'S CORSAIR LIVE - Tuesday February 15, 2022]

It all goes down on February 15th. Join us at CORSAIR LIVE with host Trisha Hershberger and special guest, Robeytech, where you’ll get a new CORSAIR product announcement, live Q&A, giveaways, and more!

Make sure to visit the landing page to sign up and stay tuned with notifications.

Also follow us over on Twitter, Facebook, Instagram, Reddit, and even TikTok for only the best PC related posts! 

What product do you guys think we'll be announcing? 🤔 Feel free to post your guesses or discuss the stream afterwards below - otherwise, we'll see you then! 👋

[Introducing the CORSAIR Hydro X Series XG5 RGB 30-SERIES REFERENCE GPU Water Block (3090, 3080 Ti, 3080)]

Hey everyone,

We're excited to present to you another colorful and aesthetically pleasing addition to our custom cooling lineup of products. The XG5 RGB REF GPU Water Block (3090, 3080 Ti, 3080) is your fully transparent total conversion solution for your NVIDIA GeForce RTX™ 30-Series graphics card battlestation setup.

Here’s a few quick highlights:

• Cools your GPU, graphics card’s memory and VRM, all in a clad, stylish and fully transparent acrylic top.
• Built-in RGB lighting has 16 Individually addressable RGB LEDs integrated directly into the GPU block to provide you vibrant, customizable RGB lighting when combined with a CORSAIR iCUE Controller (sold separately) and CORSAIR iCUE software.
• Unlock the true potential of your NVIDIA GeForce RTX™ 30-Series GPU as installation is quicker and easier than ever. The XG5 RGB REF GPU Water Block (3090, 3080 Ti, 3080) comes with pre-applied thermal material, standard G1/4” threads and easy to follow video instructions so no cutting or spreading required.
• Fits more than 110 Reference design NVIDIA® GeForce RTX™ GPUs (visit gpu-cooling.com for detailed model compatibility).

Click here for more information. We’ve put together a quick FAQ below.

Q: What's the difference between this model and your previous generation?
A: The XG5 RGB REF GPU Water Block (3090, 3080 Ti, 3080) has precision CNC-milled nickel-plated copper construction and more than 50 high-density cooling fins positioned over the GPU to maximize thermal transfer and surface area which results in lower temperatures and maximum performance.

More options for the avid designer - let us know your thoughts and comments down below! 
 

[Introducing the CORSAIR iCUE 4000D RGB AIRFLOW and iCUE 5000X RGB QL Edition Mid-Tower Cases - True White]

Hey everyone,

We're excited to present to an upgrade to two of our most favorite mid-tower cases ever! The CORSAIR the CORSAIR iCUE 4000D RGB AIRFLOW and iCUE 5000X RGB QL Edition each have four pre-installed QL120 RGB fans and an iCUE Lighting Node CORE all compact and designed in a stunning all-white case. Convenient and easier than ever to design your setup the way you want it - make 2022 a clean and fresh start to a great build.

Here’s a few quick highlights:

• Comes with a total of 136 total individually addressable RGB LEDs, an optimized steel front panel for maximum airflow and a tool-free tempered glass side panel
• Spacious interior fits multiple up to 360mm radiators and can fit up to 6x 120mm or 4x 140mm cooling fans
• RapidRoute cable management system with 25mm of cable routing depth behind motherboard
• Modern front panel I/O connections include USB 3.1 Type-C port
• House your system behind four stunning tool-free tempered glass panels that highlight your components and RGB lighting (5000X RGB QL Edition)

Click on the iCUE 4000D RGB AIRFLOW QL EDITION MID-TOWER ATX CASE - TRUE WHITE or iCUE 5000X RGB QL EDITION MID-TOWER ATX CASE - TRUE WHITE for more information. We’ve put together a quick FAQ below.

Q: Will my GPU fit in this case?
A: Definitely! The both QL Edition cases supports a maximum GPU length of 450mm.

Q: Can I orientate my GPU vertically?
A: Yes – there are included motherboard standoffs which may be used to solidly mount a PCIe vertical mount riser cable directly to the PSU shroud. SSD trays may also be taken from behind the motherboard tray to be mounted atop the PSU shroud.

Q: What motherboard form factors can fit?
A: Motherboard compatibility includes mini-ITX, micro-ATX, ATX, and E-ATX.

What do you think? Let us know your thoughts and comments down below! 

 

[Introducing the CORSAIR Hydro X Series XC8 RGB PRO CPU Water Block (1700/1200/AM4) - JayzTwoCents Edition]

Hey everyone,

We're excited to present to you the first in collaborative efforts - this time to our custom cooling lineup of products. 
The XC8 RGB PRO Water Block, developed in partnership with JayzTwoCents, combines premium construction, custom forged carbon styling and vivid RGB lighting - bringing out only the best for your PC.

Here’s a few quick highlights:

• Exclusive custom designed with JayzTwoCents featuring a forged carbon finish and all-black bracket and screws
• Precision-machined copper cold plate with more than 110 high-efficiency micro-cooling fins - leaving your overall design stylish and cool
• Easy, fast and simplified installation on Intel® LGA 1700, LGA 1200 and AMD Socket AM4 with pre-installed mounting screws and pre-applied thermal material
• Included 5V ARGB motherboard adapter cable for direct RGB lighting control - control eight zones of RGB lighting with 16 total LEDs

Click here for more information. We’ve put together a quick FAQ below.

Q: What's the difference between this model and the previous generation XC7 RGB?
A: In addition to the copper plate and quad-spilt flow design which provides up to 4°C lower temperature reductions than the previous generation XC5 RGB, this updated, exclusive design has JayzTwoCents' stamp of approval.

Want to know more? Check out JayzTwoCents video about his waterblock here!

More customization options for the avid designer - let us know your thoughts and comments down below!