For everyone else that might not know, DOT NOT PEEL OFF STICKER where you plug the usb in motherboard for RMA purpose. There is a little paper stick on cable with serial number. I took my off for cleaner look and my RMA got denied.
I also tried looking into i cue software before sending it in, and couldn’t find any serial number reference for the mouse.
They will return the mouse back and I have to find better buttons to try and solder on.