Hi guys,
I have submitted a ticket 2004257764 to replace the commander Pro thinking the LED ports were bad They sent me a replacement quickly and still seeing the same issue.
I have a Corsair 5000 X with an Asus X570 Prime Pro. I am using 3 SP fans that came with the case and 4 Corsair QL. SP is connected to the node core that came with the case.
4xQL's are connected to the node that came with the 3 pack.
I am connecting the QL's to the commander core LED 1 and Commander Core USB cable is connected to the USB mother board.
SP node core USB cable is connected to the motherboard directly.
Issue is ICUE does not see QL at all. Sees the SP that came with the case.
If i connect QL fans directly to the motherboard, ICUE sees the QL's .
Any ideas? Support is suggesting that I get "At this point, you may need to add more internal USB ports on your system like PCIe USB cards." What do I need to search for ? I only USB 3.0 ports PCI - E card not the ones that fits the cable for the USB header. Thank you