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euanpetrie

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  1. So I encountered this problem also, no matter how many times I tried, until I just tried this lol. Both wifi dongle and wire was unplugged. I plugged keyboard into wire connection and launched iCue software, detected keyboard and requested update. Clicked update, which presents the 3 step instructions. Well all I did was plug in the wifi dongle and it just initiated the update.. completed successfully first time. Final step was to unplug the wire, power off/on keyboard THEN disconnect and reconnect the dongle. BOOM Trust me I feel your pain, I was following the 3 steps for update down to a tee, only difference is when it was failing I already had the dongle connected and it would fail at different stages (20%, 38%, 42% etc)
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