gmorales122

First and foremost, my machine has been functional for over 3 years without fail until now. Here is what has been done so far. Since 12/12/2022, I have updated all drivers to the latest versions for everything be it the Fan controller, AMD drivers, Nvidia drivers, BIOS, Armoury Crate, Corsair iCue, L-Connect3, and all software on the machine. I also purchased and replaced the power supply (Again) on 12/16/2022 to EVGA 1300 GT (1300 Watts) from the EVGA 1300 G+ (1300 Watts) and I’m still having the same problem. At this point between the warranty exchanges and new purchases, I almost have enough parts to build a new PC. I need this fixed I'm 75% blind and this machine is my only means of working since I use software for magnifying everything. At this point in my journey: Current configuration: CPU: AMD Ryzen 9 3950X Motherboard – ASUS ROG Crosshair VIII Hero (WI-FI) Memory - G.Skill Trident Z neo F4-3600C16Q-64GTZNC DDR4-3600 CL16-19-19-39 1.35V 64GB (4x16GB) GPU: ASUS ROG-STRIX-RTX3090-O24G-WHITE CPU Cooler: ASUS ROG RYUJIN II 360 Power Supply: EVGA Supernova 1300 GT Case Fans: Lian Li SL120 Infinity (x9) Add-In: Asus TPM-M R2.0 14-1 Pin TPM Module NVMe: x2 Samsung 980 PRO SSD 2TB NVMe Gen 4 M.2 SSD: x3 Samsung 870 EVO 2TB 2.5 Inch SATA III Keyboard/Mouse/Headset: Corsair K95 RGB Platinum XT Mechanical Gaming Keyboard Corsair Dark Core RGB Pro SE, Wireless FPS/MOBA Gaming Mouse Corsair VIRTUOSO RGB WIRELESS XT High-Fidelity Gaming Headset Issue: For approximately 5 months my PC will hard stop for seemingly no reason at very random times without any similarities to previous crashes. Sometimes it will crash while playing a game, other times I could be in the middle of a VMWare work session, looking at an MS Word document, or even just leaving the computer completely idle with all work processes closed overnight without anything being touched. Additionally, prior to replacing motherboard, I would also periodically get a boot error indicating BIOS corruption and needing to restore using “USB Flashback”. When this occurs: The monitor display either freezes to the current image or goes black/blank. There is no change in QCODE. Typical boot from a cold state QCODE is either CPU temp or AA, which is normal. The DRAM LED (amber color) comes on. At this point, there is no function from the motherboard. Case power button whether held for up to a minute or not. The case reset button will not work. Onboard “Start” and “Reset/AUX” keys do not function. All case fans still rotate and LEDs stay on as well as the GPU stays lit. The only way to get back to a working state is to: Toggle the power switch on the PSU Use the onboard “SAFE _BOOT” or “RETRY_BUTTON” from the motherboard. What has been done thus far: Ran both Memtest86 and Windows Memory Diagnostics (both failed with errors in one way or another.) Set UEFI back to defaults and retested with same results. Swapped memory: Original: G.Skill Trident Z neo F4-3600C16D-32GTZNC DDR4-3600 CL16-19-19-39 1.35V 32GB (2x16GB) **2 kits 4 sticks total New replacement: G.Skill Trident Z neo F4-3600C16Q-64GTZNC DDR4-3600 CL16-19-19-39 1.35V 64GB (4x16GB) Tested new memory and passed in default and D.O.C.P. configuration. (left in D.O.C.P.) Still having same original issue for about a week. Swapped GPU: Original: ROG-STRIX-RTX2080TI-O11G-GAMING **RMA swap to TUF-RTX3080TI-O12G-GAMING 1ST replacement: TUF-RTX3080TI-O12G-GAMING 2nd replacement: ROG-STRIX-RTX3080TI-O12G-GAMING *New purchase 3nd replacement: ROG-STRIX-RTX3090-O24G-WHITE *New purchase 4th MSI Gaming 1660 Super *New purchase Used each GPU for about 2-3 weeks before swapping to the next to no avail. The current GFPU in use is the 3090. Rolled back UEFI BIOS to Version 2204 (2020/08/14) then back forward to Version 4201 (2022/04/29). Swapped PSU Original: SilverStone Technology 800W SFX-L, 80 Plus Titanium Current: EVGA Supernova 1300 G Still same issues Nuked Windows 10 Pro and removed all NVMe/SSD drives except for the boot NVMe drive. Reinstalled Windows 10 PRO (fully activated retail copy). Reinstalled all required software. No change system is still crashing to Amber DRAM light. Swapped CPU Cooler: Original: Lian Li GA-240A Galahad AIO 240 New: ASUS ROG RYUJIN II 360 There are no extension cables being used inside or outside of the computer chassis other than a surge protector. The system still continues to randomly crash. Replaced the motherboard via RMA to the same product that was changed 11/29/2022. Since 12/12/2022, I have updated all drivers to the latest versions for everything be it Fan controller, AMD drivers, Nvidia drivers, BIOS, Armoury Crate, Corsair iCue, and all software on the machine. I also purchased and replaced the power supply (Again) 12/16/2022 to EVGA 1300 GT (1300 Watts) from the EVGA 1300 G+ (1300 Watts). The most recent change made to single out the issues was to reinstall each software driver one-by-one. Everything is now working flawlessly with everything reinstalling EXCEPT iCue. I have tested both versions of iCue (v4.31.168 and v3.38.88 (For Legacy Devices)) and the same for L-Connect3 (Current version: v1.5.18 Posted: 12/20/2022 and "For UNI FAN SL-INF users, please keep using"V1.3.16.) Just to clarify I do not currently have iCue installed period and L-Connect3 v1.3.16 is installed. All that having been said I have not ever had issues with iCue and ASUS Aura working together and I have not had issues with L-Connect3 and ASUS Aura working together. It seems though that iCue and L-Connect3 with or without ASUS Aura consistently conflict. If not for a literal life need (75% blind) I wouldn't need or care if iCue was ever installed but unfortunately I need it to configure the macro keys on the K95 keyboard (which is the most important regardless of RGB) since that's first why I bought the keyboard and the macros are used to facilitate the magnifier multi-key functions. Additionally, since the Lian-Li fans are the SL-INF 3=packs I have to have the controller due to proprietary fan connections rather than direct to motherboard cables. Without L-Connect3 I can't control the fans even by passthrough. I really need someone's help to figure this out. Thank you so so much in advance for any help. PS: There are no BSOD logs due to being a hard stop. I do have crash dump reports from GPU-z which is packaged into the L-Connect3 software and is used by L-Connect3 to monitor the system for fan control.

My issue here is that ZoomText, iCUE, AURA, and ThermalTake have had a clash of titans battle on my system and I can't use my REQUIRED software ZoomText (I'm 75% blind) due to all of the conflicts. I've already completely replaced the $450 in Thermaltake fans with Noctua fans and get better performance anyway. So now I just need to resolve the conflicts I have with ZoomText, iCUE, and AURA Sync. Any help here would be greatly appreciated. I can't seem to find the right forum for this issue so here I am. At the moment the iCUE software is in large I think the biggest culprit and so I'm posting here. I have used several different keyboards that have macro keys and the Corsair K57 and K95 have been my favorites thus far. I also have the Dark Core SE mouse and a Virtuoso SE headset. AURA lighting freezes and ZoomText seems to crash or stop functioning properly once iCUE starts after initial startup,. The whole point of the macro keyboard is so that I can control the functions of the ZoomText like zoom in and out and speech more easily. Therefore if I can't get this resolved I'm just selling all the corsair hardware (about $650 worth) just as I did with Thermaltake and get something that works. Please help a vision-impaired person work better.

I have been having issues for months with macro keys not working as they should on the Corsair K95 RGB Platinum XT Mechanical Gaming Keyboard, and the sound and connection on the Corsair Virtuoso RGB Wireless SE Gaming Headset. Aside from RGB and DPI settings the Corsair Dark Core RGB Pro SE, Wireless Gaming Mouse seems to be fine. The issue is somehow linked with my ZoomText Magnifier/Reader software I use because I'm 75% blind. At random the macro key will just stop working and will not function until I either clear the USB cache or reboot the system. Additionally, once I connect the headset the mouse will freeze then ZoomText will crash. All of this happens even after a full nuke and repave of Windows. Please help me use the macro keys to control functions for the ZoomText software to make it easier to use and function and is critical to my daily use.