Having the same issue. Playing Division 2, i use thumb buttons for skills, some skills require holding them in to charge them up, but often times I can't do this. I've had this issue in the past, then it went away. Pretty frustrating. And while I've had hardware issues with Razer, iCue is such a pile of dog crap most days between this issue, randomly disconnecting my devices, and the crashes, I might have to go back to them.