Headsetispain

Thanks for replying, but that is not the problem. iCUE says my wired headset is off and I can’t get any audio or cannot speak through the mic.

I just want to start off by saying I previously posted my original thread in the wrong category. So my problem is that when I plugged in my headset for the first time it was working. I had just recently bought it and was ready. Then I noticed that I was hearing my own voice through the headset. I could hear other audio but hearing my own voice got annoying. I went in to researching how to fix it and found nothing. Then I went to the manuals that came with the headset and found the iCUE download and got it. After I installed it I plugged in my headset using the included 3.5mm headphone jack to usb dongle that came with my headset and was greeted with the voice on the iCUE saying “headset off.” Then no sound was coming through and I tried to call my friend on discord and when he answered he typed in the chat that he could not hear me. I was confused and researched again to find nothing on what was happening. I tried everything I knew to do but could not find a solution. Could someone help me? Thank you

I just purchased this new Corsair Void Elite Surround Premium Gaming Headset and plugged it into my computer. I noticed that it was giving sending my own voice back as well as all the other sounds on the computer. I looked into it and found the download for the iCUE on the manuals that came in the box. I downloaded it and now whenever I go into the iCUE app it says my mic is off and I cannot hear any sounds and my mic does not work. This is a wired headset plugged into my pc with the included usb dongle. Can someone help me and tell me why this is happening? Thank you!