overdriver

Yep, issue i still there. And the support is still ignoring this.

for what its worth my PSU is Bequiet straight power 11 850W I messaged the the support via Email again how I'm only able to install iCUE version 3.28.75 and downwards but no newer version. Also the LED of one of my 6 QL120 fans is broken and I need to RMA them and asked them how to proceed further with this. The reply (and im not kidding but this is the whole E-Mail): "Hello please perform a clean install of iCUE using this link: https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoyMzk4MjAxLCJ1c2VyX2lkIjozOTM1MDA5NTY1MzEsInRpY2tldF9pZCI6MjAwMTM3OTUwMCwiY2hhbm5lbF9pZCI6NjMsInR5cGUiOiJTRUFSQ0giLCJleHAiOjE2MDI2ODEzMTh9.rLimogryCzWEantjVe7yYyauAldEVz_9p5QKv2Cfhns and use RevoUninstaller afterwards to remove any leftofer iCUE data." -- This is just unacceptable. This is after I let them know that I performed a clean install of my Windows 10 and that there was no Icue I could uninstall.... How do I RMA my broken fan now? Is there anyone at corsair I contact directly since Email support just ignores it?

I contacted support on the reddit megathread and also via email. On reddit they ignored this problem. Via email all they do is say "update your windows, unplug all usb devices, there seems to be a problem with your windows installation, delete the folder xyz in your corsair iCUE folder, perform a clean install of iCUE by deleting registry xyz, try to install it as an admin". And this has been going on for months now. They are obviously not even reading my description of the problem. I cant explain how else they can come back after weeks of communication with "delete the folder" when I clearly said that I uninstalled iCUE and cant install it. My Hardware: Ryzen 3700x with stock fan Nvidia 1660ti MSI meg ace x570 corsair dominator platinum rgb ddr4 4x16gb 2 x Mushkin Pilot-E 2 TB NVMe in an AMD-Raid Array Raid1 6x QL120 connected to lighting node core for rgb lighting node core and the 4pin of the fans connected to commander pro 4x corsair led strips connected to LED1 channel of commander pro USB devices (didnt change any of it during the time iCUE was working in newer versions and now when I'm unable to install newer versions) Razer Huntsman elite Razer Deathadder v2 endgame X1 mouse Yamaha AG03 USB interface Razer firefly v2 Logitech C920 I was able to run a newer version of iCUE with exactly this setup and am not able to do anymore. I performed a clean install of windows (so razer software etc. wasnt installed). The only thing I did after it booted up was trying to install iCUE which wasnt possible with the usual error. Then I installed chipset driver and tried to install iCUE again. still same problems. I also tried it with everything unpluged except for Internet, HDMI and the endgame X1 usb mouse (using onscreen keyboard). Even the commander pro was unplugged. . The support also asked for 2 log files. Here they are: https://pastebin.pl/view/ac29603d https://pastebin.pl/view/33f2641c I'm using the newest and updated Version of Windows 10 x64 pro

For me exactly the same. I did the same thing as you and I managed to install 3.28.75. I cant install any newer Version than this one. Edit: I also have QL120 Fans and the version 3.28.75 does support them.

I have the exact same problem and the support is beyond useless on this. I even did a clean install of my Windows 10 and this is still an issue. This is obviously not a problem caused by other 3rd party software or registry or whatever old files on the computer. Edit: I managed to install an older version of iCue and now its working: http://downloads.corsair.com/Files/CUE/iCUESetup_3.20.80_release.msi The software team is really just trolling