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Skyli9e

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About Skyli9e

  • Birthday 11/13/1987
  1. I have an hs60 headset, and after auto-updates from this morning it no longer works. I have been troubleshooting this unsuccessfully for 4 hours, so far this is what I've learned: Conexant is part of windows. It triggers audio problems through driver updates via windows update or 3rd party updates. It can not be rolled back (atleast on my computer.) It can overwrite any existing usb audio device plugged into your computer when the update that triggers it goes off. (I have not found rhyme or reason as to what specifically triggers it causing audio problems. Though this most recent windows update has seemed to trigger a lot of people using various devices of different brands and models.) From what I've read it's due to an issue where it causes an incompatibility, then defaults itself instead of whatever device was being used then refuses to check for said device because it can't detect the other device. As such, it effectively makes your existing device "disappear" from your computer entirely. In my case, that device is my HS60. If you uninstall it, it will reinstall itself when you restart your computer. If you delete it via your device manager in "audio devices" and/or "sound,video, and game controllers" it will reinstall when you restart (or sooner pending on device.) If you delete all associated conexant files from your registry, they will also replace themselves as soon as possible. Downloading the install file directly from the manufacturer website doesn't fix it either. (I downloaded the hs60 file, and all it gave me was iCUE that could not detect any devices.) Turning off auto-updates will stop conexant from reinstalling, but it will also not resolve your issue and your device will simply no longer register as anything. period. I've contacted Microsoft support 3 times so far, and all 3 times the solutions did not work. At this point my computer will no longer recognize my headset through any of it's 6 usb ports. iCUE can not detect my HS60 no matter where I plug it in. In fact "Corsair" does not even register when I search my computer. It's like it's no longer compatible with windows. Conexant itself went under a long time ago too, so support is very hard to come by. The only option I have yet to try is to fully wipe windows and reinstall it (which I really don't want to do.) Interestingly, if you get another headset and try it it should work fine, as long as it's not the device that was plugged in via usb when the update occurred. I'm hopeful someone comes up with a reasonable solution in the near future, preferably before I need my microphone again. TLDR: This is NOT a corsair issue, this is a windows issue. The "quick and easy" fix is to roll back any updates made recently and disable auto-updates entirely. As this did not work for me, I've not found a solution. Good luck.
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