Du001

I just got an Corsair Dark core Pro SE, connected it to my PC via wireless and everything worked correctly, until iCUE asked me for an firmware update, so I connected it by USB and started to update, when the update ended and disconected from USB, Windows did not recognized the usb dongle, not even as an unknown device, nothing. I tried connecting the dongle to another PC, but it does not work, its not recognized or anything, like there was nothing connected, its dead. Does anyone know what to do? iCUE3.30.97 Firmware version updated to 1.6.25 Dongle Frimware v.? (not detected)

Have you tried connecting to another PC? I have the Same problem but with Dark core PRO SE dongle, it's dead, does not works on any device I connect it.

Me acaba de llegar un Corsair Dark core Pro SE, lo conecte a mi PC con el dongle y todo funcionaba correctamente, hasta que en iCUE me pidio actualización de firmware, asi que lo conecte por USB y actualicé, pero sopresa, al desconectarlo del USB Windows ya no reconocía el dongle usb, ni siquiera como dispovitivo desconocido, nada. Probe conectar el dongle en otro PC, pero no funciona, no es reconocido ni nada, simplemente como si no conectara nada, esta muerto, alguien sabe que hacer? estoy pensando en la devolución.