Martygj

P.S. I captured screenshots and now will download and save the webpage. Thanks for ......

I am tired of 2 days (48hrs) turning into 2 weeks. I have posted to facebook and made it public.

P.S. my ticket was the 19th, 2020/05/19

I know how you feel! I had a lot of respect for Corsair. JonnyGURRU stands by Corsair and gives in depth reviews, the heart of a computer opened & explained. When the public shares the experience or the public searches the Corsair Forum, its evidence. Corsair has many problems with Power Supply ( Supplies PSU ). If the company doesn't respond to the consumer, its a loss for the company. Spending big dollars for a warranty is not worth it. Reading Reviews from an active Corsair Community Forum is now worth nothing to me. I'm ticked off with the PSU, Corsair Support and finding JonnyGurru just basically spamming good reviews. I don't know what it will take me to change my thoughts about Corsair, but they better come up with something quick, finger is on the send button for all the media.

It's difficult not to be frustrated with the poor customer support response time. On top of that, failure of the component, time wasted and the extra cost to get the computer up and running. I have bought quite a few Corsair products, slowly my faith in Corsair is fading.

PSU will not Power On - Self Test Fails Ticket id #2001199947 Not received any response. I have an AX1200i that is less than 18 months since purchase. Opened a ticket with Proof of Purchase and Photos. I have all the original packaging, receipt and all the contents. After PC shutdown unexpectedly, through process of elimination, concluded it was faulty PSU. I removed PSU from PC, using self test switch, self test failed. Tested PC with a smaller wattage backup PSU I have and no issues. Since no response and backup PSU is underpowered to run all the computer components, I have had to purchase another brand 850w PSU to power the PC. The AX1200i is expensive in Australia and with a 10 year warranty I expected this unit to last longer. Can someone please look into my open ticket. Thank you