Master9785

Hello All, I come here today in search of some help. I purchased not too long ago a Wireless Corsair Virtuoso Headset and ended up losing the dongle that comes with it that allows it to be wireless. I emailed corsair support and they sent me a replacement dongle. I am currently having issues connecting my new dongle with my existing headset. I've gone ahead and followed the pairing directions on the iCue Software and still no results. Any help provided would be appreciated.