kev123

Okay, so I gave the latest version another shot and this time the bass seems to back when using a wired connection. But the EQ in wireless mode is NOT working at all.

Same issue here. I just bought the virtuoso, first tested them without icue and there was a decent amount of bass. After installing the latest icue the bass was almost nonexistent, even when I used the equalizer. As a temporary solution I manually uninstalled the drivers from the device manager, removed the latest version of icue and installed an older version. Now to bass is back again. If you don't need icue you could also use the default windows drivers. Hopefully they fix this soon.