pwnship

I am also having this issue with the USB hub constantly resetting on my Commander Pro on my EVGA Z390 Dark motherboard. It's a shame because I specifically purchased the device to be able to hook my Lighting Node Core and H100i RGB Platinum to the hub due to limited USB headers on the motherboard. I'm glad I found this thread and realized I'm not the only one with the issue. I guess I'll have to buy the NZXT internal USB hub to get everything to work. Hopefully Corsair is able to fix the issue without hardware replacement as it appears that the problem is driver related.

After much troubleshooting I can now confirm that the problem is with the Commander Pro USB hub. I am experiencing the exact same issue as referenced in this thread https://forum.corsair.com/v3/showthread.php?t=189344&highlight=commander+pro+usb. Hopefully Corsair comes up with a fix for this issue because it appears that it is 100% driver related.

After further testing it appears that the issue is definitely with the Commander Pro. Plugging other devices into the motherboard USB 2.0 header work fine. It looks like anything that's plugged into the Commander Pro USB 2.0 hub constantly connects and then disconnects every couple of seconds. Is anyone else having this issue?

I just finished a new PC build with the iCUE 220T RGB case and H100i RGB Platinum cooler. Due to tight fitment with the available USB headers on my motherboard (EVGA Z390 Dark) only one was easily accessible. I decided to get the Commander Pro so that I could connect that to the motherboard USB header and connect the Lighting Node Core that comes with the 220T and the H100i to the Commander Pro via it's two additional USB headers as well as some additional fans. After installing the latest iCUE software it appears that both the Lightning Node Core and H100i report "Driver Error" messages in the Windows device list before disappearing completely and reappearing a few seconds later. The Lighing Node Core also disappears from the device list in iCUE and reappears every couple of seconds. I've checked all connections and updated all chipset/USB drivers but I'm still having the issue. When I uninstall iCUE the devices show up in the Windows device list without disappearing or reporting an error. There doesn't seem to be any issue with the Commander Pro in Windows or iCUE. Any help with this issue would be greatly appreciated.