Dear fellow corsairians,
I purchased a Void Pro Wireless headset today and it wasn't working.
I was excited and did a full recharge before use as per instructions. then, when I tried to use it, there was no audio!
none at all!
though, it would work if I put the mic feedback into the headset, I would get audio then. but not from any other source.
I tried it all, reinstall, reboot, update windows drivers, default audio. nothing.
But there was one thing I always skipped because the iCUE software said it didn't need it, as it was already 'up to date'. I had to:
!!FORCE UPDATE THE FIRMWARE!!
then, immediately after, it worked.
I hope this helps some poor souls out there spending hours on sorting this out.