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10 Good
  1. Just like numerous people on this forum, I've been waiting 7+ days to get a response back for my RMA ticket. Any information as to why responses are taking so long? I understand if it's busy because it's summer but a quick automated response with an expected wait time (besides 2 business days) would be appreciated so customers aren't sitting in the dark. I even submitted another ticket thinking the first one didn't go through. Ticket#2000759869
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