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Corsair GregX

Corsair Employee
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Everything posted by Corsair GregX

  1. I assume you are looking for dimension of the XD5 unit together with fan mounting bracket. It's 102mm (red line).
  2. Here is an example of XG7 2070 FE with NVIDIA 2070 FE. Not fully fitted, just to see the situation with power cable.
  3. We definitely want to assure you that our hardware and software provides flawless out of the box operation. No tweaking should be necessary unles the user wants to run it differently. Could you please tell me which version of iCUE are you using? If possible, I would recommend to try it out with the most basic setup. 1 CoPro with daisy chained pump -> GPU -> CPU LEDs. Temp probe to temp#1, pump 4-pin to fan#6. Other five fan ports on CoPro used for fans (5 + 1 Y splitter). I'll update with approximate RPMs to achieve certain flow rates for your setup. Will run the calculations in the office tomorrow.
  4. Hi Alex, I'm providing some input from our side as well. Your description with high GPU temperatures did raise some concern and discrepancy with our findings so we did a few verification runs on our end. Background: Fin stack used on GPU and CPU water block works well even with very low flow rates. It's also one of the reasons we've configured Hydro X pump profiles in a way they are implemented in iCUE. We've ruled out bad contact between GPU water block and GPU. It would be reflected in overall high GPU temperatures and not react so well with higher coolant flow rates. System setup: 2080 Ti (XG7 water block) ASUS B450 + 2700X (XC7 water block) XD5 pump unit XR5 360 Radiator + ML120 fans Verification with varying flow rate: Delta between coolant and GPU in range of 10 – 14°C which is also confirmed with our CFD analysis. Above 1LPM (0.25 GPM) the water block shows almost no gains on coolant/GPU delta temperatures. While performing the coolant/GPU temp testing by varying flow rate we did had one single run where the GPU temperature readings reached similar values as with your original findings but we were not able to replicate it. High GPU temperature readings went away after disassembly of cooling system and making a new one to perform validation with Hydro X pump profile (below). Verification with pump controlled by Hydro X pump profile: Delta between coolant and GPU stays within 11°C with pump speed below 2k RPM. Superposition benchmark at 'low pump speed' and full speed. Difference within expectations. FLIR images. Pump at full speed: In case of GPU overheating, here we should see a massive difference compared to the full pump speed flir image. Pump at 1900RPM: Currently, we suspect that there comes to some kind of irregularities with our software and GPU temperature readings as they are accessing the same SDK. Could be related to 2080 Ti as it's the common point with your particular system. At this point, I would suggest to replug and reinstall your iCUE and try if you'll be able to replicate high GPU temp readings. We will also continue with our efforts to replicate and resolve the issue. It's safe to use Hydro X pump profiles with a water cooled 2080 Ti. There is no need to manually adjust pump settings unless you would like to run a different performance/noise curve.
  5. 1 XD5 unit will be more than sufficient for your system. 2x radiator + 3 water blocks. From our Custom Cooling FAQ Q: How many water blocks and radiators can one Pump/Reservoir Combo support? A: This unit delivers a head pressure of 3.9 meters, powerful enough to provide adequate flow through a custom cooling loop of at least four water blocks and three radiators.
  6. Hi, please follow up with our support agent. A new ticket (2000773338) was created to handle the issue with XD5 RGB unit. If not already, please create a new support ticket. support.corsair.com
  7. Recent (20 series) EVGA Hydro Copper water blocks use compatible materials and utilize G1/4 BSPP ports so they can be used in conjunction with Hydro X parts. For coolant choice, highly recommend to chose one from the Hydro X compatible coolant list.
  8. We are working to expand the compatibility list with more SUPER cards. For now, I would recommend to go with one of NVIDIA 20X0 SUPER Founders Edition models to ensure compatibility with our GPU water blocks.
  9. Unfortunately no experience with RFB Rigid Tubing Finishing Bit. Would you be able to provide any image of scuffed tubing? Have you tried to use less force or lower RPM?
  10. Thank you for showing interest! Currently, there are no plans to design a x570 chipset water cooling solution.
  11. Hi, I'm sorry to hear about the issues. With "semi" working Commander PRO, did you connect RGB, pump PWM cable and temperature probe according to the guide. Starting at 1min 37s mark. [ame= ] [/ame] Then set up profiles according to [ame=https://youtu.be/LuUr7mLl6YM] [/ame] After setting the lighting setup to Hydro X Series and listing your Hydro X devices, Hydro X profiles should be available under performance tab. Could you take a few pictures of your Hydro X setup? Please let me know your ticket number.
  12. Compatibility has been confirmed. NVIDIA GeForce RTX 2060 SUPER is compatible with XG7 RGB 20-SERIES GPU Water Block (2070 FE). NVIDIA GeForce RTX 2070 SUPER and NVIDIA GeForce RTX 2080 SUPER are compatible with XG7 RGB 20-SERIES GPU Water Block (2080 FE).
  13. Such splitter from CORSAIR is the Hydro Series™ H75 H105 Fan Y-Header Cable.
  14. I'm glad to hear you managed to fixed the issue. If you would like, please do create a support ticket so we can examine.
  15. Yes, the RX 5700 and RX 5700 XT will be supported.
  16. Sorry to hear about the issue. As mentioned, please take pictures and create a ticket. support.corsair.com
  17. Generally, washers are not needed. Corsair XR5 and XR7 radiators come with three screw lengths which cover installation with broad range of fans, cases and XD5 fan mounting brackets. On the radiators, there are also screw protection plates to prevent damage to the radiator core. If pushed on them you will hear a squeaky noise. If there is still a lot of thread to go to tighten the screw, it's viable use washers with longer screws if you cannot use the shorter set of screws.
  18. Can you please take a few pictures of the area with flex so we can check. Slight flex on the VRM part of the PCB is normal. We'll let you know if it's excessive and provide further instructions.
  19. Hi Chris, As stated by c-attack, white colored radiators and water blocks are not in plans for the foreseeable future.
  20. Validating compatibility with existing water blocks. First results will be published on Friday.
  21. With original pads there should be no excessive bowing on the PCB. When disassembling, could you please take a few photos of the GPU water block. Full front and a side shot of the bottom part. Please refer to this image., then open a ticket and our agent will provide further information.
  22. Hi, With EVGA RTX 2080 TI XC ULTRA GPU, length 27cm, you will be able to add XR5 360 radiator and install the XD5 pump/reservoir unit to the front radiator position. In the Configurator, you can also use the "REMOVE GRAPHICS CARD COOLING" option, it can be found on top right corner on GPU WATER BLOCK step.
  23. For asus rog strix z390-i, there is a compatibility issue with XC7 RGB CPU water block. Water block will hit on VRM components on motherboard which will prevent a good contact between water block and CPU. gigabyte windforce oc rtx 2080. For this model, we sadly don't have a confirmation about PCBA compatibility with one of our GPU water block models. I'm sorry but I'm not familiar on compatibility information from other vendors.
  24. @c-attack More information about this issue can be found in German section. http://forum.corsair.com/v3/showthread.php?t=188042
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