I have a Void Pro Wireless headset. running win 10 version 1803 build 17134.523
All has been working fine until a week ago. The gain on the mic is next to nothing. Speakers work fine, no changes or issues. If I tap the mic it just barely registers. Mic on my logitech web cam works without issue.
Reading other threads I've tried;
repairing headset and dongle
different USB ports
firmware update, forced reinstall of current version v0.15
updated iCUE version 3.12.118
installed Equalizer APO, configured +20db for the mic
device manager does not show any hardware errors
removed headset from devices, rebooted and reinstalled
none of these steps have made any difference
Anyone have any suggestions?