Does this also mean you are working on the fix for the Hydro Series Platinum Coolers that are running on the X299 chipset that is having random disconnects as well. I am experiencing it and have been able to do a temporary fix by doing a static color in iCue for it. Whenever I do any other RGB setting, I get random disconnects. I assume that it is not just steam but epic's launcher as well being that I had these random disconnects on Final Fantasy 15/ Steam and Metro Exodus/ Epic Launcher. Possibly more combinations. I was told when I put in a ticket, that they were researching a fix. I am just trying to confirm whether you knew of this issue or not.