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Corsair Notepad

Corsair Employee
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Everything posted by Corsair Notepad

  1. If the pump and cooler is working as it should, but the system keeps giving you that error on boot while the CPU fan in BIOS is reading the tach reading, then double-check and make sure you plugged the tach cable from the pump into the CPU_FAN header and not the CPU_FAN_OPT header. If you have verified that it is plugged into the correct header on the motherboard and it is still giving you that error, then we would recommend you reach out to your motherboard manufacturer regarding the error.
  2. Looking at the devices in the screenshot you provided, @c-attack is correct and that is the Hydro X setup wizard on the Commander Core XT. Also the Commander Core XT is a completely separate device from your AIO and the included Commander Core that it came with as the control unit.
  3. We would recommend that you contact our support team directly by opening a ticket at https://help.corsair.com
  4. https://help.corsair.com/hc/en-us/articles/8670306985613-Can-I-mix-CORSAIR-memory-kits-
  5. Unfortunately it would appear the seller was less than honest with you about the functionality of the cooler. We would recommend you proceed with a return of the unit for a refund under Ebay's Buyer Protection policies. Also please note that Corsair provides a non-transferable warranty to the purchaser of Corsair hardware product purchased from an authorized Corsair reseller. Corsair guarantees that the product will be free from defects in material and workmanship for a specified period commencing on the date of purchase. Corsair products purchased from online private sellers or internet auction sites such as eBay are not able to be guaranteed, and so are not covered by our warranty. When you are talking about things such as AIO liquid coolers we would advise that you purchase a brand new unit from an authorized retailer to make sure you are covered by the warranty in the event of a catastrophic failure due to a manufacturing defect. If you purchase a used product and it fails in such a way that damage is caused to your system you would not be covered by the warranty and we would not be able to assist you.
  6. Please also note that our DRAM kits are only validated an guaranteed to work in the configuration that they are packaged and sold as. Considering that we do not currently have any 4-module DDR5 memory kits for sale this would indicate that you are mixing two separate kits in order to populate all four DIMM slots. Mixing memory kits such as you are doing can so can lead to system stability issues, prevent XMP from working, or even prevent the system from booting entirely. When you consider the limitations of the integrated memory controller on the 12-gen Intel CPUs, and that you are using two memory kits in an unsupported configuration, you are indeed likely to have issues when attempting to not only enable XMP, but you could potentially have system stability issues with BIOS settings at their default settings. Sticking to a single 2-module memory kit is going to net you the best possible ability to hit the rated memory speeds, and provide you the better system stability.
  7. Is it just minimized to the Windows taskbar? Or is it minimized to the Windows notification area?
  8. Our mice and keyboards are not supported for use on the Playstation 4 console.
  9. Our memory kits are only validated and guaranteed to work in the configuration that they are packaged and sold as. Attempting to mix two kits, even of the same part number can lead to system stability issues, prevent XMP from working, or even prevent the system from booting entirely. Unfortunately we do not have any DDR5 memory kits of the capacity you wish to have.
  10. Is that with the iCUE window actively opening and running in the foreground of the system? If not, what exact RGB effects are you using?
  11. What you are describing is Windows functionality. You will need to manually change the sound device in your Windows audio settings to your preferred device at that time.
  12. Make sure you are installing the two modules in the correct DIMM slots for a 2 module configuration. That would by DIMM slots A2 and B2 or the 2nd and 4th slots from the CPU.
  13. You can purchase a replacement front IO panel for your case from the link below. https://www.corsair.com/us/en/Categories/Products/Accessories-|-Parts/PC-Components/Cases/Carbide-SPEC-DELTA-RGB-I-O-Panel/p/CC-8900312
  14. The Commander Core controller does not support 3-pin DC fans and only supports PWM fans.
  15. You would need to utilize the iCUE software in order to setup and control the RGB lights, pump, and fans for the cooler. Unfortunately the iCUE software is not supported for use on Linux and we will be unable to advise how to get it to work on your Linux based machine.
  16. You would then lose control over the case specific lighting
  17. We would recommend you contact our support team directly by opening a ticket a https://help.corsair.com
  18. Yes the Virtuoso headsets are able to be used wirelessly on PS5.
  19. We would recommend that you reach out to our support team directly by opening a ticket at https://help.corsair.com
  20. It should be connected directly to the USB on the motherboard.
  21. Right click on the audio icon in the Windows taskbar and then run the troubleshooter.
  22. Make sure that your chipset drivers and motherboard BIOS is fully up to date. And any other third party software that you have installed and running also make sure they are updated, especially things like your motherboard software.
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