Alcasczar

So recently went through a situation where my Virtuoso SE Headset would not charge, it's been 3 years since I bought them. (Actually bought 2 pairs, one for work one for gaming) they are nice but had bugs in the very beginning. My goal is to avoid having to buy another battery pack replacement (not a corsair solution by any means but it works), but then again it was 3 years. My current habit has been to charge them when not in use through the USB ports on my power strip which has the name APC on it, they have had a good rep with me with battery backup units for home use so thats why I picked it, the 4 USB slots was a definite bonus too. Anyway, on to my questions Is it safe to charge them through the USB ports on a power strip that I have? is it better to charge through the USB ports on my PC ? Should I let them drain completely before charging them again or is there a sweet spot like 10% or 20% like my iPhone before it is recommended to start charging? Any answers are 1000% greatly appreciated.

Ordered the replacement part from Central Sound, for my CS Virtuoso that would not charge. CentralSound Replacement Battery for Corsair Gaming Headsets 1500mAh 3 It works and now my headset can be charged and holds a charge like it was brand new. No soldering required. Glad I didn't have to scrap these and pay 80+ for something different.

Well looks like corsair is dead . I'm going to go ahead and get the replacement, if it doesn't work this will probably be the last corsair audio device I ever buy.

I cant use support cause they ask for SN and model number and it's too small to read for me when I take the one cuff off to expose it.

I found a site that has battery replacements, Mine is a virtuoso SE, bought in 2019. Any idea if this will work: CS Replacement Battery Part Kit for Corsair HS65 3.7v 350mAh Gaming He (centralsound.co)

So I did some google searching for replacing the battery and holy moly, once you get the right battery then you have to open the thing up and solder the wires together. Well I can safely say Corsair you really dropped the ball on this. $200 headset and you're SOL if you can't solder wires together.

New cable did not correct the issue, is there a way to get a new battery and install it? I'd rather not trash a $200 headset if it's only a batter which should be replaceable.

Thanks for your reply, the headset is still flashing red, I will try another cable , I am pretty sure I tried that though just do not recall when but will try it again just in case Im losing it 😄

I've done everything, I've performed the hold mute button trick to try and reset the device but still will not charge at all. I have a duplicate pair bought at the same time and they are working fine but for some reason this other pair is a lemon, What can i do? its been about 3 y ears I think

Seriously, I cannot be the only one who has this problem.

ICUE Version 4.26.10 (latest) Ok so I had the scimitar Pro for over a year or two and the wheel finally gave up due to so much use, I replaced it with the Elite and tried to get my settings to the new Elite, I exported profiles , which included Actions (Actions are the most important parts as they take time to redo) but for some reason when Im import the profiles the actions have not come over to the new elite mouse. What am I doing wrong or is this a known bug?

Ok doing it now. thanks Corsair!

Ok no response Corsair? I got logs , where do I send?

I have a K95 PRO RGB kb, Dominator memory, Scimitar mouse. When I lock my system WindowKey + L the lights on my k95 go out . I have the defaullt profile hardware lightning set up so it should be lit up but it's not. Running the latest version of ICUE. 3.37.140. I have 3 onboard profiles that I have saved to my kb and mouse. Mouse seems to stay lit up but not the K95. Do you need any logs from my end to tell me what's up?

Noticed the same thing recently, on the K95 PRO RGB for example. Hardware lightning does not work anymore. Same thing on my second PC which has the same kb. Some patch recently broke things me thinks cause its been working fine until recently.

Hey thanks for that, I kinda figured it was worth ignorning since I didn't see anything smoking off the board which if something really was 97c I believe other things would get affected by it. I see the same sensor in Hwinfo at 97c so seems like an Asus thing.

So i just updated to the Core I9 10900K and the Asus Maximus XII extreme even before I starting working on tweaking bios settings ICUE vCPU voltage is way off. Vcore in Hwinfo shows 1.296 but in ICue it doesn't change much from 1.16. Also take a look at the screenshot link, one of the sensors is kinda Ddos'd showing temps over 97c. LOL https://imgur.com/a/7QRJOHo Maximus XII Extreme board updated to beta 2004 version. No issues running CINEBENCH at current settings. I do recall seeing the same thing running link a few years back on my Maximus X hero. Is this something ICUE related or Asus ?

Amazing thanks Devbiker, I swear I was all over google and never game up with that site to buy them from the original maker/seller. OOf. Thanks for the info!

So I've been putting this off for some time but want to know if there's an RGB extension cable for one of my LL120 Fans, it's in the back of my 500D SE and it doesn't have enough length to reach my lighting hub without doing a cross which I dont want to do. Is there such a beast that I can buy so I just extend the cable length without having to cross the wire over to the lighting hub which is closer to the front. I looked on Amazon and found this https://www.amazon.com/20-inch-Corsair-Extension-Cable/dp/B0818MJCYN It's $37 US. Is this the right one?

I had this happen to me on my strips. I just removed the strips from the lighting setup on the commander pro and re-added it and they lit up again. I think it's glitchy sometimes.

Try flipping the radiator so the hoses are on the bottom instead of the top. Steve From Gamers Nexus did a review recently on this and proved that front mounted rads with the hoses on top is bad. It could potentially ruin your cooler Link to video.[ame] [/ame]

Guys, im really at my witts end with these issue, besides the fact I never got a response from my post a few days ago. I bought 2 of these and now I just bit the bullet and ordered the Logitech G933/935 , after using them I can say I have no more audio issues. I really wish Corsair could get off their tails to fix the issues with the virtuoso especially since they cost at least $30 more than the logitech. It is what it is I guess. PS> I will still use these headsets for for NON GAMING use. The headset works well in Microsoft Teams for work and also for Xbox and my Android phone. Yes I know the work around is to not run ICUE but I have no choice, I have bindings there they at I need for my mouse (Scimitar) and I cannot live without them. Al Signing off from this thread.

ANY fix yet to the crackling and auto volume increase / decrease ? I mainly notice this in overwatch. Near the end of a Quick play classic game the sound goes super crackly and I just want to throw the headset against a brick wall.

What's the latest firmware revision for the Virtuoso and Dongle? I haven't been able to update it for awhile cause it says I'm running the most recent 0.17.149 and 0.15.76 respectively is what ICUE says.

I have two of them, had them for 2 months. On my XboxOne controller they work perfectly, no static, very crisp clear sound. On my Android phone, same thing crisp clear, no static no issues. On the PC though is where the issue is and that is because it's the Driver, the Corsair driver and I had a ticket open with Corsair and they are working on a fix I believe. Until then I will keep using my G933 which is working just fine (hopefully the switch stays functional).