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mniccum

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Everything posted by mniccum

  1. I have it fixed for now. Here is what I did: Stopped any running msiexec.exe processes (a reboot would do the same thing) Deleted Files in C:\Users\<username>\AppData\Local\Temp Deleted Folder C:\Program Files (x86)\Corsair Deleted Folder C:\ProgramData\Corsair Deleted Folder C:\Users\<username>\AppData\Roaming\Corsair Deleted Registry HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Corsair Deleted Registry HKEY_LOCAL_MACHINE\SOFTWARE\Corsair Ran the MSI, it went through an uninstall process and then it installed successfully. I DO NOT RECOMMEND GOING THROUGH THIS PROCESS UNLESS YOU KNOW WHAT YOU ARE DOING. YOU CAN SERIOUSLY MESS UP WINDOWS JACKING WITH THE REGISTRY.
  2. I am a system engineer and can typically troubleshoot these type of issues but there just isn't much useful info to go on. I appreciate you spending the time to respond.
  3. Corsair - 750W 80+ Gold Certified Fully-Modular ATX Power Supply (CP-9020082-NA) Corsair - Vengeance RGB 16GB (2 x 8GB) DDR4-3600 Memory (being delivered tomorrow) Corsair - K95 RGB PLATINUM Wired Gaming Keyboard
  4. I guess it's been both since I have tried reinstalling Windows 10 multiple times. CorsairUtilityEngineSetup_2.6.79_release.msi installs successfully Thanks
  5. I found the "C:\ProgramData\Corsair\CUE\Service logs\Service_Error.log" 2018-04-19 01:47:33.0226 | 2 | <COMPUTERNAME> | 3.1.0.30 | DevicesMonitor | -> System.InvalidOperationException: Collection was modified; enumeration operation may not execute. at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Enumerator.MoveNext() at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeDictionary(JsonWriter writer, IDictionary values, JsonDictionaryContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeValue(JsonWriter writer, Object value, JsonContract valueContract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeValue(JsonWriter writer, Object value, JsonContract valueContract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeList(JsonWriter writer, IEnumerable values, JsonArrayContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeValue(JsonWriter writer, Object value, JsonContract valueContract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeValue(JsonWriter writer, Object value, JsonContract valueContract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerProperty) at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.Serialize(JsonWriter jsonWriter, Object value, Type objectType) at Newtonsoft.Json.JsonSerializer.SerializeInternal(JsonWriter jsonWriter, Object value, Type objectType) at Newtonsoft.Json.JsonConvert.SerializeObjectInternal(Object value, Type type, JsonSerializer jsonSerializer) at CorsairLink4.LinkService.Service.LinkServer.GetDevices(Connection connection, Int32 requestNumber) at CorsairLink4.LinkService.Service.LinkServer.<>c__DisplayClassf.<OnMessageArrived>b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute()
  6. CorsairUtilityEngineSetup_3.1.133_release.msi When installing iCue it hangs on "Starting Services". Eventually it fails. The error logged is: Source: CLinkIntegrationService Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object. at CorsairLink4.DeviceCache.Services.DebugLoggingService.get_DebugLogging() at CorsairLink4.Service.Common.Logger.ServiceNLogConfigurator.SetupServiceTraceLog(LoggingConfiguration config) at CorsairLink4.Service.Common.Logger.ServiceNLogConfigurator.PrepareConfiguration() at CorsairLink4.Common.Shared.Logger.NLogConfigurator.Configure() at CorsairLink4.LinkService.Service.Startup.ConfigureDependencies() at CorsairLink4.LinkService.Service.WindowsService.OnStart(String[] args) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state) Looks like a control is not being registered correctly. Eventually it fails with: EventID: 11920 Source: MsiInstaller Product: Corsair Utility Engine -- Error 1920. Service 'Corsair Service' (CorsairService) failed to start. Verify that you have sufficient privileges to start system services. I ran the MSI with verbose logging the last line is where it's at when it stops during deployment: MSI © (44:90) [23:46:12:564]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI © (44:90) [23:46:12:564]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'. MSI © (44:90) [23:46:12:564]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI © (44:90) [23:46:12:564]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI © (44:90) [23:46:12:564]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'. MSI © (44:90) [23:46:12:565]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI © (44:90) [23:46:12:565]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\<username>\Downloads\Apps\CorsairUtilityEngineSetup_3.1.133_release.msi'. MSI © (44:90) [23:46:12:565]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\<username>\Downloads\Apps\CorsairUtilityEngineSetup_3.1.133_release.msi'. MSI © (44:90) [23:46:12:565]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI © (44:90) [23:46:12:565]: EEUI - Running MsiEmbeddedUI code I also open a command prompt as admin and ran the MSI with no success. I reinstalled Windows 10 Enterprise and Pro and still could not successfully install. Also, I am a local administrator on the machine. I tried starting the service manually and it fails to start. Any ideas?
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