SSZEROOOOOOO
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I almost confirmed that AMD Chipset is the reason why HARPOON WIRELESS update failed. I tried on 3 different machines. 2 with AMD processors and come with AMD chipset. These 2 will always stuck on 0% after i plugged in the usb cable which iCUE mentioned. And finally tried 7700k machine, smoothly update. (ONLY HAVE PROBLEM WITH HARPOON WIRLESS, all other corsair devcies can update firmware on amd chipset)