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Corsair Mike

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Everything posted by Corsair Mike

  1. Do you have the mic set to push to talk in warzone? If you have that set up or voice chat is disabled for some reason it might let you test it but not speak.
  2. Hey DrunknCanuck, This worked a lot back when those issues came around with the Void headsets. I hope this can work for you. Right Click on the Windows Audio indicator at the bottom of your taskbar. Click on Sound settings. Click on Sound Control Panel. Go to the Recordings tab. Double Click on the Void Microphone device. Go to the Advanced tab. And set the Quality to DVD. let me know if that works for you! -Corsair Mike
  3. Hi, Following up on what Greg said it is an error. We had a report from someone else about the same thing and we asked the team that controls that compatibility tool to take a look at it. The Rev.B block will work with your 2070 super.
  4. If it does it would be very little on AM4 Ryzen parts but if you are using it on Threadripper it is recommended to rotate it so the fins in the block cover more of the TR4/TRX40 heat spreader.
  5. It will most likely be okay to use normally. I would recommend checking your thermal paste spread after installing it to make sure it is making good contact with your CPU.
  6. Hi all, Moved this over to the general cooling section since this is about AIOs.
  7. Here are a few things to check. I install the "tach" Connector to the CPU header to avoid any CPU Fan errors so that shouldn't cause any problems. Double check the SATA power connector is connected. If it's not connected there wont be any LEDs lit up on the pump. You can also try to have the pump on its own sata power cable and see if that helps. Double check that you are using the correct standoffs for the socket. If the cooler isn't making good contact that can cause high temps. Double check the thumb screws are tight. Something to check in iCUE is if the liquid rises when the CPU gets warmer. You can find that temp to the right of the pump's image when you first click on the cooler. Hope that helps.
  8. Sorry for the delay, it sounds like cooler's pump LEDs might be bad. Your best bet would be trying for an RMA through support. Do you have a ticket number?
  9. Hi buddah723, Do you have the previous version of iCUE and does it show up in that version?
  10. When you wired up the coolers fans how did you connect up the RGB cables? From your pics and description of the issue it sounds like you have all 4 of the LL fans connected up to one RGB hub. To check that in software all you have to do is add more fans to the channel that your other fans are connected to. (The section in your attachment corsair1.JPG) Hope that helps!
  11. When that happens usually its just one of the fans. A good way to troubleshoot that is to move the first fan, sometimes the one before, that is "glitching out" to position 6 on the RGB fan hub. If that fixes it for the other fans then you know which one is bad. At that point you can either reach out to support to try for an RMA or replace the one bad fan. Hope that helps. Support.corsair.com
  12. Hi Pang101, If you still need help with this please PM me and I can get you a firmware file and instructions to try and recover the cooler from that bad frimware update.
  13. I would try a force update on the cooler in iCUE settings. This video can show how if you need it. [ame] [/ame] I would reach out to customer support if that doesn't fix it. support.corsair.com
  14. It depends on what features you are looking for in a cooler. The H115i Pro is going to be a quieter RGB Cooler with grey ML fans The H115i Platinum is higher performance so it'll be a bit louder but it comes with an addressable RGB pump head and ML RGB fans
  15. I would double check that the Commander Pro has its fan ports in PWM mode. You can find that in iCUE under settings for the Commander Pro. If that doesn't fix it then I would reach out to customer support at support.corsair.com
  16. Sorry, that was a typo, it is 1.5 cm. Here is a pic of the measurement
  17. Hi Hifen, You can mount the radiator either way, it just depends on how you want to set up your PC. What GPU and which kit of ram are you using?
  18. Hi Russellr1994, Here are a couple of things to try. It's always a good idea to check your drivers to make sure they are all working and there. It might be related to windows fast startup. If that is enabled the system never fully shuts down and is known to cause all kinds of weird behavior. You can check if this is enabled in Control Panel>Power Options>Choose what the power buttons do. Check for Turn of fast startup. If it is enabled, click Change settings that are currently unavailable, click the check box by Turn of fast startup save and reboot. You can then check if it solved the problem with a shutdown. If not I would reach out to customer support at support.corsair.com
  19. Corsair Mike


    It's possible, I would double check any USB drivers and make sure that all of the parts are connected up fully. Another thing to try is to swap the fans around on the RGB connectors.
  20. Corsair Mike


    The 4 Pin RGB connectors on the pump are for directly plugging in the fans to the cooler for RGB control. The commander pro is stand alone so you don't have to plug it into the JCorsair header on the motherboard. You just need to use the USB cable and Sata Power for the commander. No worries I think I got what you meant. setting up the devices should go a bit like this. H100i Platinum 4pin PWM connections > ML120 RGB Fans 4pin RGB connections > ML120 RGB Fans 3 pin (with one wire) DC fan connector > CPU header or Pump on motherboard (Depends on the board) Micro USB cable > USB header on motherboard or commander pro SATA Power from Pump > Sata Power cable (REQUIRED) Commander Pro Chassis Fans > PWM connectors on commander pro (you can pick 2 of these) 3 Pin RGB connector > Other Corsair RGB Fans (Uses RGB Hub) 3 Pin RGB connector > Hydro X products 3 Pin RGB connector > Corsair RGB strips 2 Pin Connectors > Thermal Probes (Optional) USB Headers act like a USB hub for internal devices Sata Power > Sata Power cable Attached USB cable > USB header on motherboard Hope that clears it up a bit.
  21. Hi rgray318, From the edge of the housing to the top of the bracket that the fan mounts into is about 1.5cm. The Platinum coolers use different mounting hardware for the CPU so you will have to swap it out for the new hardware. Hope that helps, good luck with the build! Edit: Wrong units sorry.
  22. Corsair Mike


    Hey M4RC0, Sorry to hear about the trouble you are having. I have a couple of questions. Which H100i are you using? How do you have everything hooked up? What are you trying to use to control the lighting? Also this may help if you haven't seen it already. https://forum.corsair.com/v3/showthread.php?t=173880&t=173880
  23. Hi Disocpete, Could be a bad LED on the 2nd fan. You can test by swapping fan 2 and 3 on the hub. if it doesn't help it's likely the hub itself.
  24. Hi Kevindd992002, We have seen some weird things out of those fans in the past. Most of the time it's the fan not reaching max RPM because the power requirements. Do you still have the original ML fans from the kit? If so you can try and see if it reports the same RPM issue with the included fans. If it does I would go ahead and reach out to customer support over at support.corsair.com and they will be happy to assist.
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